Anyone help with the DJI pilot app crashing since UI6 and android 14 update?

Hi, BClay. Thank you for reaching out and we're sorry for the inconvenience. Can you please provide more details regarding this issue? When does the app crash? What app version do you have? Have you tried re-installing the app (Please make sure all files have been back up before doing so)? We will wait for your reply.

DJI Gamora Posted at 2-27 19:45
Hi, BClay. Thank you for reaching out and we're sorry for the inconvenience. Can you please provide more details regarding this issue? When does the app crash? What app version do you have? Have you tried re-installing the app (Please make sure all files have been back up before doing so)? We will wait for your reply.

I uninstalled the app then downloaded the updated app on 27/02/2024-v2.5.1.17.
The app crashes as soon as you try to open it.
the tablet is a Galaxy Tab Active4 Pro. One UI version 6.0 using Android 14.

Brad-Clay Posted at 2-27 21:32
I uninstalled the app then downloaded the updated app on 27/02/2024-v2.5.1.17.
The app crashes as soon as you try to open it.
the tablet is a Galaxy Tab Active4 Pro. One UI version 6.0 using Android 14.

Thank you for the update, Brad-Clay. Let me forward this to our relevant team for further checking. We'll get back to you once we receive an update.

Brad-Clay Posted at 2-27 21:32
I uninstalled the app then downloaded the updated app on 27/02/2024-v2.5.1.17.
The app crashes as soon as you try to open it.
the tablet is a Galaxy Tab Active4 Pro. One UI version 6.0 using Android 14.

Hi, Brad-Clay. Please check my DM regarding the topic we discussed.