remote controller cannot read microSD card inside the drone - pls...
195 10 3-6 09:32
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SwatiNG
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Hi All,
I have a Samsung 64 GB EVO Plus - speed 3 micro SD card. (About 6 of them, hence want these to work)
I can read, and format(ExFAT) each of them on my Macbook.

However, when I insert it inside my drone's microSD card slot, my drone does not detect it.
It stores data in its internal storage.

If I open the remote controller to format the SD card from drone settings - I see SD card selection is disabled as it cannot understand/read that the card is actually inside the drone. Please advise. Attaching pictures.


Card_1.jpg
controller_1.jpg
controller_2.jpg
3-6 09:32
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SwatiNG
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United States
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it gives an option to format  drone internal storage
3-6 09:33
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DJI Mindy
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Flight distance : 7 ft
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Hi there, may I ask what's the model of your drone? Have you tested with another SD card to see if it works?
3-7 00:26
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SwatiNG
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United States
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Dji Air 2S
3-7 06:22
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SwatiNG
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United States
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No I did not try any other card. As I had 6 of this brand and configuration, want they work. As there are also listed in DJI accepted list of cards.
3-7 06:22
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DJI Mindy
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SwatiNG Posted at 3-7 06:22
No I did not try any other card. As I had 6 of this brand and configuration, want they work. As there are also listed in DJI accepted list of cards.

Could you please test a SD card in the recommended SD card list below to see if it works? https://www.dji.com/air-2s/specs
3-8 03:25
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SwatiNG
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United States
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Same issue with SanDisk Extreme Pro 64GB V30 A2 microSDXC

Why is controller or drone not able to detect or read the card inserted inside the drone

3-9 21:46
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DJI Natalia
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SwatiNG Posted at 3-9 21:46
Same issue with SanDisk Extreme Pro 64GB V30 A2 microSDXC

Why is controller or drone not able to detect or read the card inserted inside the drone

I apologize for any inconvenience caused by your usage. You can try using a card reader to confirm if your storage card is functioning properly. If it still cannot be read even after confirming that the storage card is working fine, I suggest you send it back to us for a comprehensive inspection. Please visit https://www.dji.com/support?site=brandsite&from=nav
Thank you
3-10 01:57
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SwatiNG
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Will do. Thanks
3-11 06:01
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SwatiNG
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United States
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Hi All,
I got it working,
I was inserting the micro SD card and then closing the flap. My remote controller could not detect the card.
Then I saw the video https://www.youtube.com/watch?v=HNoOixU0yVg
That is, after inserting the SD card. We need to manually push the card into the slot. just closing the flap is not enough.
In fact, this time I even left the flap open, and yet my card was very well detected, and read by the controller.

So note - after inserting the micro SD card into the slot, manually push it all the way!!!

Thank you for all the responses.
3-11 22:07
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DJI Susan
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SwatiNG Posted at 3-11 22:07
Hi All,
I got it working,
I was inserting the micro SD card and then closing the flap. My remote controller could not detect the card.

Hi, there. We are glad your problem has been resolved. If you have any further questions or concerns, please do not hesitate to contact our support team.
3-11 23:13
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