Bonjour, j'essai de demander le label C1 pour mon drone DJI AIR2s - firmware v02.04.2700 -
j'ai une erreur (erreur technique - merci de réessayer) lors de la saisie de l'adresse dans l'application DJI FLY  - version 1.13.0 .
J'ai essayé a plusieurs reprises, toujours la même erreur.
Y-a-t-il une solution.
Merci.
Cordialement

Hi there. We do apologize for the inconvenience caused. Can you please upload a short screen recording showing the issue? You may upload the video via Google Drive and send the link here so we can investigate the issue further. Please keep us posted.

Bonjour,
Voici le lien de la vidéo.

https://drive.google.com/file/d/1TmDDyWdIaQqNQmNjxynGYsA0fylywfyX/view?usp=sharing

Cordialement

La même erreur pour moi. J essaie depuis 2 jours

Bonjour, idem impossible de valider le formulaire sur l'étape adresse depuis le déploiement de la mise à jour

idem pour moi. Pas moyen de rentrer l'adresse postale. Erreur technique. Veuillez réessayer plus tard.
J'ai un smartphone Android et il semble que ce soit justement pour les appareils Android que cela pose pb.
Les Iphones n'auraient pas ce pb.

#Quick HELLO, I'VE BEEN TRYING IT A LOT OF TIMES AND NOTHING STILL GIVES AN ERROR, THE DJI SERVERS ARE SATURATED, BECAUSE THEY ARE SO PROFESSIONAL, THEY HAVE TAKEN THEIR LONG TIME TO RELEASE THE CERTIFICATION AND NOW THEY ARE GOING TO WAIT FOR WHATEVER THEY WANT TO BE ABLE TO MAKE THEM WORK. SERVERS. FOR SOME THINGS ARE A FEW STEPS.- Here#

Hi, my remote control and drone are updated and I keep getting an error message (system error, please try again later) when I try to set my address in the registration form in the app for receiving the C1 label. Can anyone help me? Thanks.

Walkera1 Posted at 4-15 23:19
Hi, my remote control and drone are updated and I keep getting an error message (system error, please try again later) when I try to set my address in the registration form in the app for receiving the C1 label. Can anyone help me? Thanks.

Here you can find the Solution:
https://forum.dji.com/forum.php? ... 355&pid=3288896

Sur votre PC allez sur le site suivant :

https://repair.dji.com/mycase/myaddress

Connectez-vous avec vos identifiants et entrez votre adresse.

Ensuite, demandez à nouveau l'étiquette dans l'application ou sur votre smartcontroller ou app et vous pourrez choisir l'adresse que vous avez saisie.

MichaelUbuntu64 Posted at 4-16 09:45
Sur votre PC allez sur le site suivant :

https://repair.dji.com/mycase/myaddress

Super Merci pour la procédure, ça fonctionne parfaitement. Merci encore

Problème résolu, Merci à MichaelUbuntu64 et lonix pour leur réponses.

Vraiment merci à vous, c'est sympa de pouvoir compter sur des personnes comme vous

Merci à MichaelUbuntu64. Top

Merci pour l'astuce ☺

djiuser_fgfXqA0joNSQ Posted at 4-13 02:46
Bonjour,
Voici le lien de la vidéo.

Hello there. Sorry about the trouble. Please check whether the current remote controller system language is consistent with the language of the country where you are located. You need to modify the remote controller's system language to have it be consistent with the local language. Inconsistency will cause a system error. If the issue persists, insert the address here: https://repair.dji.com/mycase/myaddress This works best on desktop computers. Use the same account on the remote afterward. Your address should be saved on the account and can be used on the remote. Have a nice day. Have a nice day.

djiuser_80f5bfrSUqee Posted at 4-13 23:06
La même erreur pour moi. J essaie depuis 2 jours

Hello there. Was this already resolved? Please refer to my suggestion in reply #16 or MichaelUbuntu64's in reply 10#. I hope this helps. Thank you for your patience.

djiuser_8igj2paWke0x Posted at 4-14 00:03
Bonjour, idem impossible de valider le formulaire sur l'étape adresse depuis le déploiement de la mise à jour

Hello there. Sorry about the trouble. Please ensure that the language of the remote controller system is the same as the language used in the country where you are located. If the languages are inconsistent, it can result in a system error. To avoid this, you need to modify the system language of the remote controller. If the problem persists, please visit this website https://repair.dji.com/mycase/myaddress on a desktop computer or a laptop. Once you have made the necessary changes, make sure to use the same account on the remote controller. Your address will be saved on the account and can be used in the future. Have a great day

fansc87e975e Posted at 4-15 01:44
idem pour moi. Pas moyen de rentrer l'adresse postale. Erreur technique. Veuillez réessayer plus tard.
J'ai un smartphone Android et il semble que ce soit justement pour les appareils Android que cela pose pb.
Les Iphones n'auraient pas ce pb.

Hi there. If the issue persists, please refer to Ionix or MichaelUbuntu64's suggestion. You can also check my comment on reply 16#. Have a nice day.

Walkera1 Posted at 4-15 23:19
Hi, my remote control and drone are updated and I keep getting an error message (system error, please try again later) when I try to set my address in the registration form in the app for receiving the C1 label. Can anyone help me? Thanks.

Hi there. Was this already resolved? Please refer to my comment on reply 16#. I hope it helps. Please keep us posted if you need further assistance. Have a nice day.