Hi all.
This is probably a unique problem.
I am trying to stream my pocket 3 to monaserver but it does not want to accept the rtmp I am inputing.
All other rtmp I use in the pocket 3 work fine.
It works fine with the pocket 2 with the same rtmp but fails with the pocket 3.
The rtmp is as follows
rtmp.//my ip address:1935
Please note this is a monaserver configuration.
This may not be something that is easy to answer.
Doug

Hello, there. Thank you for your feedback. About your issue, we will consult with our engineers and see whether we can help you. Once we get the answer, we will update here. Thank you for your understanding.

Hello, Our engineers would like to ask for more information for troubleshooting:

1. The firmware version of the DJI Pocket 3
2. APP version
3. A full video recording of the issue you said.
Thank you in advance.

Thanks Wanda.
The firmware is up to date with what dji is offering. Camera 10.00.27.10  Firmware  01.03.05.02
App is 1.12.0
There is no video to show because it's not a video problem.
All I am trying to do is connect the camera to monaserver via rtmp to stream to obs.
I can do it with the pocket 2 but not the pocket 3.
It's probably something other users need to help with but I never seem to get input from other forum members.
I may be posting in the wrong place.

Superior Videos Posted at 4-21 00:55
Thanks Wanda.
The firmware is up to date with what dji is offering.
There is no video to show because it's not a video problem.

Kindly know that we need to isolate many factors so that we can locate what caused the problem.
Whatever firmware version and videos would be helpful for us.
It is ok if you would like to get help from other members other than us. We will move the thread to the Product sector if you agree.

The firmware is up to date with what dji is offering. Camera 10.00.27.10  Firmware  01.03.05.02
App is 1.12.0
The app states 2021 but I have had no prompt to update.
If you can help me, that's good but if you can make it so others can see it then that may help as well

Superior Videos Posted at 4-21 01:05
The firmware is up to date with what dji is offering. Camera 10.00.27.10  Firmware  01.03.05.02
App is 1.12.0
The app states 2021 but I have had no prompt to update.

Got it. I will move the thread to the topic to the Product topic first.

Thank you.
I would still like you to look into it as well if that's ok.
The more help the better.

Superior Videos Posted at 4-21 02:42
Thank you.
I would still like you to look into it as well if that's ok.
The more help the better.

Hi, our engineers still need a video recording to determine the issue.
Could you please help?

I don't know how to make them understand there is no video.
I am simply trying to connect the camera via rtmp to monaserver.
I can not supply a video of this.
I will just hope there are other users who have experienced the same issue.
This is not something the engineers can replicate unless they can access monaserver.

Wanda.
Could you please remove these pictures so I can resend them please.
I can't find how to delete them.

Can someone help me to delete the screenshots I posted.
I need them removed urgently.