Please select Into the mobile phone version | Continue to access the computer ver.
DJI Did you receive my Inspire1?
929 2 2015-9-19
Uploading and Loding Picture ...(0/1)
o(^-^)o
gboivin
Second Officer
Flight distance : 1544416 ft
  • >>>
United States
Offline

I sent my Inspire1 (with heavy hesitation) to recieve service for my cracks on the landing legs. The date I fedex'd it was Sept 11th,2015. Rma # 0910201576854203990. According to FedEx, it was recieved on 9/17/2015. Call me a worry wart but I called to just check to insure they have it. They informed me they have'nt recieved it yet. Am I missing some step here?
Wouldnt service know it's there because they signed for it? As with all of us that parted with our Drones for service, this is a stressful time. An automated text right after DJI signs for the package should be possible. Can anyone please check on this? With great appreciation.
2015-9-19
Use props
DJI-JS
lvl.3
Flight distance : 48940 ft
  • >>>
United States
Offline

Hi,
Yes, your inspire 1 is received and checked into our system, i believe you should get an automated email with RMA tracking number as well.

Let me know if that is not the case, we will help you to keep you updated.

Thank you
2015-9-22
Use props
gboivin
Second Officer
Flight distance : 1544416 ft
  • >>>
United States
Offline

DJI-JS Posted at 2015-9-23 05:58
Hi,
Yes, your inspire 1 is received and checked into our system, i believe you should get an automat ...

Thanks for your quick response! I see they received it though the email sent to me.
2015-9-23
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules