Ken.W.
lvl.1
United States
Offline
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I too got my Neo yesterday and I am not able to download the videos using the Fly app. I am able to do a preview, but the thumbnails are not there and when I attempt to download the videos, it is stuck at 0% and never progresses. My system:
- iPhone 15 Pro Max
- iOS 18.0.1
- Latest DJI Fly as of Oct 17, 2024. I went to App store and confirmed no update is available. Shows 1.15.0 in Basic Info in the app itself.
- Neo Firmware 01.00.0300
- I also have a Mini 2, but was not connected at all to that drone while trying to download videos.
Things I tried:
- Turned off cellular data as was suggested in this thread. Did not fix the issue.
- Turned off Private Relay on a whim. Did not fix the issue.
- Killed Fly App with no resolution.
- Rebooted both phone and the Neo with no resolution of the problem.
If I connect a USB cable directly to the drone, then I am able to download the files as it is treated as an external drive. Of course, this is not done from within the Fly app.
Are there any other recommendations to solve this issue?
Thanks,
Ken |
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