2nd P3P arrived today and the GO app won't connect
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EsteeNJ
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United States
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Hi guys and gals-
My 2nd P3P arrived today but it wont connect to any of the devices via DJI GO app that my previous P3P (v1.4) would connect to.

DJI GO Android v2.2.0, P3P firmware 1.4.0.10 on Samsung Galaxy Edge S6, Samsung Galaxy Tab A, and HTC One m7.  



I have tried uninstalling the app then deleting the DJI folder from the file directory of the device before reinstalling, tried multiple cables, tried messing with the USB settings on the devices, all no good.  

A lot of people seem to be having issues like this recenty and one person on this forum suggested it may be a defective board in the RC remote.  

Has anyone with this issue found a fix yet?
2015-9-21
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texasdmh
lvl.2

United States
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I had the exact same problem...until I signed into the app. I did everything you did; reinstalled and all. And when I signed back in after reinstall it connected.
2015-9-21
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-=RaM=-
lvl.3

United Kingdom
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I had this problm recently i fixed it by pulling the cable out of my iPad then plugging it in again while it was connected to the controller.
2015-9-22
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EsteeNJ
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United States
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Ok so my issue was user error but DJI isn't very clear in their logs either.. I should have known better though.

I got my new bird, threw firmware v1.4 on a card, updated my bird, updated my remote. Log files said success for the bird and latest firmware/same version already installed for the RC.

What really happened was the bird updated successfully while the RC did not, because RCs dont use v1.4. Log file was a bit confusing in this regard saying the firmware on the card was the same as the firmware on the RC (in reality the card had v1.4 and the RC current firmware was 1.1.9).

The fact that the RC and batteries didn't need the v1.4 update on my 1st P3P dawned on me and lo and behold i loaded up firmware 1.3.2 onto my card, updated the remote and battery (to firmware 1.3.2), and my unit has been fully operational across all 3 of my devices ever since.

So there you have it people. P3P gets v1.4, RC and batteries get v1.3.2. I think a lot of folks are having this issue and while DJI has the following message on its website I don't think its written clearly enough.

DJI website - download page: "The All-in-One firmware v1.4.0010 does not include remote controller update package. However, for the best user experience, it is recommended that the users who are using the firmware that older than v1.3.20 to update the firmware to v1.3.20 before updating the aircraft."

I purchased my 2nd P3P 1 week ago today and didn't think the firmware would be so out of date that it was 4 versions behind. Is there even a way to check what version firmware is on the bird and RC without being able to connect a mobile device?

Hope this helps some folks.
2015-9-23
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everett.peacock
lvl.1
Flight distance : 2220906 ft
United States
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I just had this same issue on my 26th flight of my new P3 Advanced.  Just now...was out in the field to fly and no comms between DJI GO app and the aircraft.
2015-9-23
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everett.peacock
lvl.1
Flight distance : 2220906 ft
United States
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everett.peacock Posted at 2015-9-23 14:44
I just had this same issue on my 26th flight of my new P3 Advanced.  Just now...was out in the field ...

tested, retested....came up with this....my Samsung S4 (not on the approved list) had worked with the GO app for 25 flights or so.  Then it stopped.  Tested it with an iPhone 5S, everything works fine.  go figure.
2015-9-24
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