Hi,

Why is the Mimo app so bad? Every time i try to connect to Osmo pocket 3 I receive a message about not  being able to connect die to wifi settings changed and to switch on my WLAN setting on my phone etc. My wifi settings have NOT changed. I want to be able to use the mimo app when at home as well as outside but i keep getting the message i mentioned. Is this because when I'm at home the mimo app is connecting to my home WIFI instead? It seems stupid if so, as i should still be able to just change it to the Osmo wifi.

I uninstalled the app and reinstalled and it works fine but i don't want to keep doing this every single time and this is the third time it's done this.

Thanks

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. It is normal for the connection to be disconnected. Switching to other APPs or locking the screen will interrupt the current connection status. However, when you return to the Mimo APP interface, it will automatically reconnect (the process will connect soon).

If issue persist, please send us a video recording of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You

DJI Gamora Posted at 11-15 03:14
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. It is normal for the connection to be disconnected. Switching to other APPs or locking the screen will interrupt the current connection status. However, when you return to the Mimo APP interface, it will automatically reconnect (the process will connect soon).

Hi.

This is not about me changing from one app to the other etc.

What the problem was, is that I wanted to record myself at home but using the Mimo app to set the shot up. However, the mimo app wouldn't connect to the Osmo pocket 3, saying the wifi settings had changed and to switch on the WLAN setting on my phone. So it never connected at all, not disconnected. My wifi settings are exactly the same as always and so it should just connect. Then I reinstalled the app and it connected fine.

Hope this is clearer. I basically don;t want to have to keep uninstalling and reinstalling the app for it to work.

Thanks