Hello eveyone, I ordered a Mini 4 Pro and it shipped within a day, and arrived at my nearest airport. Now is just in customs I guess. That is at least the last update I have had from about 2 days ago. Total time so far has been 7 days since I ordered it. How long does this normally take?

Hi Christian, we are sorry for the inconvenience caused. We'll reach out to you and follow up with you via PM. Thanks for your understanding.

Hello, we noticed that your order has been in customs for a long time and there has been no further update. Given this situation, we suggest you apply for a refund or resend. Do you need to apply for a refund or resend? We look forward to your reply. Thank you

Hi Christian, we have informed you of the latest progress of your order status through private message. Please check it carefully. Thanks for your patience and waiting during this process.

I think it is generally better to buy DJI Products via Amazon