Sure this has beencovered by many and lots pin to an SD card, but mine still now working.

I have a scandisc 128gb Extreme SD card in the aircraft,  a Scandisc 258gb Ultra in the controller,  

Aircraft firmware says up to date, controller firmware is 01.03.1900

15 satellites but no quickshots menu.


Does the aircraft need to be min 2m off the ground for the menu to show? as tried this also and nothing.   

Thanks.

I've seen that some options aren't available unless you're flying.  I think Quickshots is one of them.

Mark Compton Posted at 1-6 06:22
I've seen that some options aren't available unless you're flying.  I think Quickshots is one of them.

Hi Mark,

I've tried this also when flying, but the menu does still not appear.  

Hi there, thank you for bringing this to our attention and we are sorry for the inconvenience. To address the issue with the QuickShots menu not appearing, please follow these steps:

1. Check Flight Mode: Ensure that the flight mode or remote controller mode is set to P mode and that the signal is strong. If the aircraft is in ATTI mode or another mode, the QuickShots function will not be available. Switch the remote controller back to P mode and confirm a strong signal.
2. Vertical Takeoff Height: Verify that the aircraft's takeoff height is over 2 meters. QuickShots will not be available if the altitude is lower than 2 meters. Fly the aircraft above this height before attempting to use QuickShots.
3. Select Target and Tap Start: Make sure you have selected a target and tapped the Start button. Without selecting a target or tapping Start, QuickShots cannot be triggered. You can refer to QuickShots tutorial videos for guidance on using this feature correctly.
4. Lighting and Obstacles: Check that the lighting conditions are good and that there are no obstacles around the subject. Insufficient light or obstacles can cause calculation errors, preventing the DJI Fly app from stitching QuickShots videos.
5. Mobile Phone Compatibility: Confirm that your mobile phone is compatible with the DJI Fly app.
6. Refresh Firmware: Refresh the aircraft firmware version to ensure it is up to date and see if this resolves the issue.

If you need further assistance, please feel free to reach out. Thank you for your understanding and support!

I have can confirm that tests have been in P mode, with 15 Satellites, in Good daylight, above 2m from the ground. free from obstacles or obstructions.

I'm using a DJI RC controller and checked for firmware updates to which it tells me both are updated and on the latest version.   Compatible SD card in both the Controller and Aircraft.

Still the Quick Shots menu has never appeared.

OK...  a question still relating to the above,...   

would / should quickshot menu appear in testing in an  "Enhanced Warning Zone"

ThAanks

DJI Gamora Posted at 1-9 19:28
Hi there, thank you for bringing this to our attention and we are sorry for the inconvenience. To address the issue with the QuickShots menu not appearing, please follow these steps:

1. Check Flight Mode: Ensure that the flight mode or remote controller mode is set to P mode and that the signal is strong. If the aircraft is in ATTI mode or another mode, the QuickShots function will not be available. Switch the remote controller back to P mode and confirm a strong signal.

Hi ,  I've checked the controller firmware and its 01.03.1900   ive googled this and it says is for a DJI mini 3 pro controller.. mine isnt the pro, just the mini 3.     is this still ok?     

additionally i'm not sure how to check the aircraft firmware.  when in the about menu on the dji fly screen on my controller, is says aircraft firmware N/A check for updates, so i click check for updates and says firmware is up to date but does not show the version.?   

Pidracing Posted at 1-17 08:15
Hi ,  I've checked the controller firmware and its 01.03.1900   ive googled this and it says is for a DJI mini 3 pro controller.. mine isnt the pro, just the mini 3.     is this still ok?     

additionally i'm not sure how to check the aircraft firmware.  when in the about menu on the dji fly screen on my controller, is says aircraft firmware N/A check for updates, so i click check for updates and says firmware is up to date but does not show the version.?

Hi there,
thank you for reaching out.

To confirm, it means it is unavailable for updates. Please make sure you are connected to a good internet when you select "Check for updates". Also, you might want to provide a screenshot or screen recording showing where the QuickShots menu does not appear. This can help in diagnosing the problem further.

Let me know if you have any other questions.

DJI Gamora Posted at 1-17 15:50
Hi there,
thank you for reaching out.

Hi  please find attached a screenshot of the drone in flight.

Height 8.7m
18 Satellites
Sim card in aircraft and controller
taken at 10:30am GMT

Pidracing Posted at 1-18 02:40
Hi  please find attached a screenshot of the drone in flight.

Height 8.7m

We are extremely sorry for the inconvenience caused. Please provide us with the details below so that we can assist you further.

1. App Log

2. Flight controller data and the tested time

3. Mobile device model and system version

4. A video recording showing the operation and issue

5. The screenshot of the version

Looking forward for your response.

DJI Gamora Posted at 1-18 04:52
We are extremely sorry for the inconvenience caused. Please provide us with the details below so that we can assist you further.

1. App Log2. Flight controller data and the tested time3. Mobile device model and system version 4. A video recording showing the operation and issue 5. The screenshot of the version

Hi, How do i add a video as its saved as a .mov but states i cannot upload it here.

Pidracing Posted at 1-18 05:50
Hi, How do i add a video as its saved as a .mov but states i cannot upload it here.

Hi there,
thank you for reaching out.

You can save it through a shareable link like Google Drive or Dropbox, then send the link here. We will check it further for you.

Let me know if you need any further assistance.

DJI Gamora Posted at 1-18 14:59
Hi there,
thank you for reaching out.

Hi,

I've managed to fix this now through connecting the controller and aircraft to DJI Assistant 2 and updating firmware on both.

I have since tested and the Quick Shots menu is now displaying and working.

Thank you.

Pidracing Posted at 1-19 06:38
Hi,

I've managed to fix this now through connecting the controller and aircraft to DJI Assistant 2 and updating firmware on both.

You're welcome. We are glad that your issue has been resolved. Should you have further inquiries, please don't hesitate to get back to us.