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Unbind my mini 4 pro
147 1 1-9 05:36
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djiuser_nOaTR4KEsl7K
lvl.1
Germany
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Hello, i have bought a mini 4 pro on kleinanzeigen in germany. Now i have seen that the seller didn't unbind the drone from his dji Account. I have no possibility to contact the seller. I send you a Screenshot from the serial of the drone and the Controller. It would be nice if you would write a Mail to the seller that he could unbind the drone from his Account.

Mario Marx
Screenshot_2025-01-08-15-00-33-886_dji.go.v5.jpg
1-9 05:36
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DJI Tony
Administrator
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Hi Mario Marx, thanks for reaching out.

For this situation, we recommend you contact the original owner/seller for help in unbinding from the bound account.

Since you can't contact the original owner, you may contact our support team for further assistance: support@dji.com.

Feel free to contact us if you have any other questions. Thank you!
1-9 23:24
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