Just contacted the service dpartment
                                                                 Hi just got off the phone with your service team and explained what happened in regards to the issue of updating the drone firmware  and there after had issues with the controller ,went online when the fault occurred and came across the issue ,here a thread that l found
https://forum.dji.com/thread-282917-1-1.html
Not happy at all , will contact ACCC if not resolved to my satisfaction .

Hi, there
Thanks for bringing this to our attention.
Could you please provide more details about your question?
We will confirm it with the relevant team and get back to you by PM as soon as possible.
Thanks for your understanding.

Hi, there
We have replied to you by PM regarding the issue you mentioned.
Could you please check it?
Thanks