How to mute the Neo?
525 8 1-15 00:00
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iasatan
lvl.2
Flight distance : 20033 ft
Germany
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How do I mute my Neo?
After I get home, and I want to download my footage, it gives off that loud beeping noise. Its really annoying especially since I want to do that, when the kid is asleep.
Also I dont understand why would it do that anyway to be honest, since it tries out the motors so I know it is on.


1-15 00:00
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Keith-Nz
lvl.3
New Zealand
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My Neo doesn't make any noise (beep)
1-15 00:16
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iasatan
lvl.2
Flight distance : 20033 ft
Germany
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At 3:30 there is the turn on beep, I have the same
1-15 00:28
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DJI Natalia
Administrator
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Hi there. We are sorry for the inconvenience caused. May I confirm if you are only referring to the beeping sound when the Neo is being switched on (in the video above)? If not, please share with us footage of the beeping noise coming from the Neo.

To share your video, we recommend using Dropbox, YouTube, or Google Drive. We will need to confirm the issue before we provide you with the next step.

Thank you for your cooperation, and we look forward to resolving this matter for you promptly!
1-15 12:07
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iasatan
lvl.2
Flight distance : 20033 ft
Hungary
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Hi Natalia,

Only the turn on beep (and if there is a turn off one too, but I cannot remeber that, and the child is asleep)
1-15 13:12
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Mike Stevens3
lvl.1
United States
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iasatan Posted at 1-15 13:12
Hi Natalia,

Only the turn on beep (and if there is a turn off one too, but I cannot remeber that, and the child is asleep)

Push the button while its under a pillow if the turn on sound is too loud. Or go outside and turn it on. In your bathroom, garage, etc. This is such a non-issue. How do you do anything while your kid is asleep?
1-17 07:58
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Exiled FPV
Second Officer
Flight distance : 12536706 ft
United States
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iasatan Posted at 1-15 13:12
Hi Natalia,

Only the turn on beep (and if there is a turn off one too, but I cannot remeber that, and the child is asleep)

Sadly, that's the downfall of DJI's products....the annoying beeps without the option to change the volume.

If you're using a computer....I would just take the SD card out and load the footage to the computer that way.

Other than that, I would do what someone else suggested....turn it on/off under a pillow.
1-17 08:35
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iasatan
lvl.2
Flight distance : 20033 ft
Hungary
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Exiled FPV Posted at 1-17 08:35
Sadly, that's the downfall of DJI's products....the annoying beeps without the option to change the volume.

If you're using a computer....I would just take the SD card out and load the footage to the computer that way.

Sadly neo doesnt have an sd card, and I dont have personal computers anymore (my work computer doesnt have usb priviliges), so I use my phone and tablet to play with it.
Yeah, the pillow is the best way but it is still annoying

Sorry Mike, we live in a flat, no garag etc.
1-17 09:51
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djiuser_gywDrZXzWf1Z
lvl.2
Flight distance : 31765 ft

Switzerland
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Just connect the neo to the tablet or phone via USB cable,  without powering on. Problem solved...
I don't get the complaints...
1-18 23:28
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