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Time Lapse issues
1617 20 2015-11-8
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Sky Vision Medi
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United States
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Is anyone having issues with timelapse mode? Im getting split images? and a little drift. I updated the new Firmware, so i dont know what to do? It happens on 1080p mode and not 720p. Is that normal?
2015-11-8
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FlyGuy
Second Officer
Flight distance : 106483 ft
Belgium
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yep, experienced the same. Already installled the new software. Still no avail
2015-11-9
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iamgrantbrown
lvl.3
Flight distance : 75131 ft
South Africa
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Yeah same issue but only when I put the camera into manual mode
2015-11-9
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dji-bengz
lvl.2
Flight distance : 8225 ft
Hong Kong
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Hi Sky Vision Medi,

The time-lapse slipt image issue is caused by new camera lib introduced in the 1.50 fw.  Please upgrade to the 1.60 fw to fix the issue.
2015-11-11
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Sky Vision Medi
lvl.1

United States
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dji-bengz Posted at 2015-11-11 23:56
Hi Sky Vision Medi,

The time-lapse slipt image issue is caused by new camera lib introduced in the  ...

Can you please explain how to do that? I have the latest firmware update.
I'm also having issues while recording. The videos freezes for a sec and the continues? I only see that when I play back the videos.
2015-11-22
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dji-bengz
lvl.2
Flight distance : 8225 ft
Hong Kong
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Sky Vision Medi Posted at 2015-11-23 11:15
Can you please explain how to do that? I have the latest firmware update.
I'm also having issues  ...

Please download the 1.60 fw from DJI website under Osmo/Download.  Extract the zip file and put the bin file in the root of micro SD card.  Make sure no other fw file in the card.  Put the card back to Osmo camera and turn it on.  Wait for a few seconds then the left Camera LED should start flashing red and green, which indicates the upgrade has begun.  Wait until the left Camera LED turns to constant green.  Then restart the Osmo, connect to your phone and see if the problem is gone.  Let me know if you have further issue.
2015-11-22
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Designscapetx
lvl.1
United States
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I have glitching and movement problems with my OSMO   i have the latest Firmware update OSMO_FW_V01.00.01.19
I have the Latest DJI go APP Version 2.4.2 loaded to my phone an I phone 6   i have the latest iphone 6 operating version of IOS 9.1

this is a terrible problem of glitching and camera drift that makes my video unusable>>

please help or i am going to have to return this camera for a refund and get a dslr and add a gimbal for my commercial usehttp://youtu.be/miLt_GtF2bY
2015-12-7
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Designscapetx
lvl.1
United States
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dji-bengz Posted at 2015-11-22 22:12
Please download the 1.60 fw from DJI website under Osmo/Download.  Extract the zip file and put th ...


I have glitching and movement problems with my OSMO   Very bad during time lapse. i have the latest Firmware update OSMO_FW_V01.00.01.19
I have the Latest DJI go APP Version 2.4.2 loaded to my phone an I phone 6   i have the latest iphone 6 operating version of IOS 9.1

this is a terrible problem of glitching and camera drift that makes my video unusable>>

please help or i am going to have to return this camera for a refund and get a dslr and add a gimbal for my commercial usehttp://youtu.be/miLt_GtF2bY
2015-12-7
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DJI-Amy
DJI team

Hong Kong
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Designscapetx@y Posted at 2015-12-7 22:47
I have glitching and movement problems with my OSMO   Very bad during time lapse. i have the late ...

Hi,
1) About the youtube link you provided, was it from library or original files in SD card? If it's from the library, the glitch might caused by the transmission problem such as interference or unstable WIFI signal. Would you please upload the original files in SD card to dropbox or MEGA? We will help you analyze it.
2) About the drift of timelapse, it is actually a firmware problem, we will fix it the the next firmware which will come very soon.  
3) About the firmware, the latest one should be displayed on the app as 1.0.1.19+ instead of 1.0.1.19. Please update to the latest firmware 60 version, thanks.
2015-12-7
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cognac
lvl.1
United States
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http://forum.dji.com/thread-36318-1-2.html

DJI takes serious on this issue...I'm happy to see the response.
2015-12-7
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-7 22:02
Hi,
1) About the youtube link you provided, was it from library or original files in SD card? If i ...

Amy it was from original files directly on the card.   I know better.  It also plays that way directly on my app when doing s playback.  
2015-12-8
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-7 22:02
Hi,
1) About the youtube link you provided, was it from library or original files in SD card? If i ...

dropbox or Mega?? please explain how to do that   provide a link    that would help
2015-12-8
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DJI-Amy
DJI team

Hong Kong
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Designscapetx@y Posted at 2015-12-8 22:51
dropbox or Mega?? please explain how to do that   provide a link    that would help

Hi, please check the tutorial link.
How To Upload to MEGA and get the Download Link
2015-12-8
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-8 21:20
Hi, please check the tutorial link. https://www.youtube.com/watch?v=okkoMMnqd18
How To Upload to M ...

thanks Amy    these are directly off the sd card   

many other people are having these issues as well
https://mega.nz/#!HAxDmCQQ
2015-12-10
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-8 21:20
Hi, please check the tutorial link. https://www.youtube.com/watch?v=okkoMMnqd18
How To Upload to M ...

link with key    sorry  
https://mega.nz/#!HAxDmCQQ
2015-12-10
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-8 21:20
Hi, please check the tutorial link. https://www.youtube.com/watch?v=okkoMMnqd18
How To Upload to M ...

key
!hRj-38iY9_aSqG2QIegbeDoiyPBKef7Ri-g7yrAL7MM
2015-12-10
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-8 21:20
Hi, please check the tutorial link. https://www.youtube.com/watch?v=okkoMMnqd18
How To Upload to M ...

DJI_0009.MOV        38.9 MB
https://mega.nz/#!mdhm0ZLQ

key
!Kln7DLaRlqePmgNMiYi1fN5Rbf6WqBfMzRThLV7t-dY
2015-12-10
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-8 21:20
Hi, please check the tutorial link. https://www.youtube.com/watch?v=okkoMMnqd18
How To Upload to M ...

https://mega.nz/#!iYpX3CRY

key
!pcgGkr8KiNqgFchvdc66re3n1QtBcNaeby-m6tcgczA
2015-12-10
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DJI-Amy
DJI team

Hong Kong
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Hi, I can see a green screen in your timelapse which is abnormal. Could you tell me your timelapse format setting? DJI GO APP-Camera-Timelapse Format. If you've choose the JPEG or JPEG+Video. Please check if the photo on the SD card is normal or not. SD card\DCIM \TIMELAPSE.  And please upload the problem photo to dropbox. By the way, do you have the same problem when you shoot other common photo instead of Timelapse?
2015-12-10
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Designscapetx
lvl.1
United States
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DJI-Amy Posted at 2015-12-11 00:46
Hi, I can see a green screen in your timelapse which is abnormal. Could you tell me your timelapse  ...

I have it in video.    You said that there was a firmware update "coming soon" that was almost A MONTH AGO.???  This is UNACCEPTABLE FOR A PROFESSIONAL PRODUCT FOR BUSINESS.   VERY DISSAPOINTED IN DJI
2015-12-23
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DJI-Amy
DJI team

Hong Kong
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Designscapetx@y Posted at 2015-12-24 05:13
I have it in video.    You said that there was a firmware update "coming soon" that was almost A M ...

The current Timelapse video have some software issue, if you can shoot photos or other format videos normally, then it's not a hardware issue of the camera, so it can be fixed by a firmware update. Sorry the late release of firmware, we all want to solve the problems as soon as possible, I am really sorry for the inconvenience caused.
2015-12-23
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