NO SIGNAL, No picture
1335 13 2015-11-16
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dwd3885
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United States
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Hello. I upgraded to the latest version of the app and RC and I'm getting a NO SIGNAL, no picture error on my DJI Go app. It just happened all of a sudden one day. I can still control the Phantom 3, it can hover, I can control the camera, I can even take out the SD card and view the photo on my computer. But there is nothing, just a blank screen in the app. I've tried updating the firmware in the RC again and it appears to upgrade successfully but still not working.

Photos are attached.

App: 2.4.1
Aircraft: 1.4.10
RC: 1.4.30

IMG_1585.PNG
IMG_1586.PNG
2015-11-16
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Kneepuck
Second Officer
Flight distance : 275105 ft
United States
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This may sound dumb,  but try charging your battery all the way to 100%.  Also airplane mode on your device should be on.
2015-11-16
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DJI-Patrick
Captain

Hong Kong
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Can you view the photos in the app album ?  Try reinstall the DJI Go APP .
2015-11-16
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Geebax
Captain
Australia
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It would also help if you told us which model of the P3 you have.
2015-11-16
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edward.steinber
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Afghanistan
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Geebax Posted at 2015-11-17 15:57
It would also help if you told us which model of the P3 you have.

There are other posts on this - mine did the same thing.  I now have to send it to DJI for repair.  I have never had a fully functioning P3P.
2015-11-17
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4wd
Second Officer
Flight distance : 545817 ft
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United Kingdom
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Delete the app completely and re-install?
Try an alternative cable too.
2015-11-17
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mariano76
lvl.2
Flight distance : 509196 ft
United States
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I've just received back my p3a from repair center in Germany, I reported through RMA form the NO SIGNAL issue but I've tried with repaired drone and still having the same issue
2015-11-17
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mariano76
lvl.2
Flight distance : 509196 ft
United States
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I've purchased awg 20 high quality micro usb cable and it's the same
2015-11-17
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andresdelc
lvl.2
Flight distance : 1060171 ft
Uruguay
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Try taking a photo. Sounds stupid, but it works for me all the time.
2015-11-18
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rcmodelsgr
lvl.1
Flight distance : 4587 ft
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Greece
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mariano76 Posted at 2015-11-18 00:02
I've purchased awg 20 high quality micro usb cable and it's the same

The problem is nothing of all that ,, in service they know NOTHING
The problem is that you Upgrade the TX firmware to 1.4.3 you must go back to 1.3 Firm to your TXI try to find the way to downgrade GL300A to previus firmw
2015-11-23
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incog 9
lvl.1

United States
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rcmodelsgr Posted at 2015-11-24 00:44
The problem is nothing of all that ,, in service they know NOTHING
The problem is that you Upgrade ...

I am having same issue, out of the blue. Reinstalled GO app, no change, checked airplane mode, ok.
Ive had 3 to 4 flights on newly updated software.Did you reload 1.3 version and find the problem was resolved, as you did not mention how to revert to older software or if it worked ?
2015-11-23
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tracer
lvl.1
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Greece
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I have the same problem in Greece, no signal black screen, as the photos at the top, maybe the update have a problem
2015-11-24
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quanthonytrang
Second Officer
Flight distance : 419980 ft
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Australia
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Try another SD card.
Some on the Phantompilots say to drop your resolution to 1080p @ 30fps and this will restore the FPV. It's theorised that the high 4k/2.7K resolution recording could be chewing up some processing speeds or bottlenecking from write speeds to buffer/SD cards on the P3 end.
Also, try selecting custom channel with 4mbs transmission speeds.
And finally, maybe check your debugging modes - disable it, restart phone, and then re-enable it.
2015-11-24
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rolexian
lvl.1

United States
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incog 9 Posted at 2015-11-23 10:09
I am having same issue, out of the blue. Reinstalled GO app, no change, checked airplane mode, ok. ...

I think this is the way to solve it, but I have a remote that doesn't let you downgrade (cannot upgrade from USB).
2015-11-25
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