Nice try from Sally however I would not believe her too much. She couldnt solve my problem which was wanted to test firmware 1.05.00.11 as it clearly says
"Once the firmware is updated, the current version 1.05.0011 could only be rolled back to the 1.04.0010(latest public firmware)" but the rollback does not work like advertised and I am stuck now with unwanted camera and ESC fw versions. I often had to write the same text again just not to get an completely odd answer which shown that she didnt really read what I have written. But the problem has not been solved anyway I was suggested to send my camera for repair instead.
Now to your statement:
Maybe in China but nowhere else and I am even not sure about China. You should research Australian legislation. The ONLY case where it voids warranty is if the accident or failure is in direct connection with the use of 3rd party carbon props.
Europe: For those in Europe: An explicit or implicit ‘warranty tie’ by a manufacturer would amount to illegal tying under Art 101 of the TFEU (European Treaty), and equivalent laws in each Member State, where: i. There is a brand-specific aftermarket for replacement parts for that products; the manufacturer has a high share of supply in that market and is illegally seeking to protect that position by dissuading ‘captive’ customers of its primary products from sourcing more cost-effective, quality product from anyone else; and / or ii. Even if there is a broader aftermarket for supply and replacement, if the cumulative affect of practices adopted by the manufacturer meant that third-party suppliers of replacement components and businesses specialising in fitting such components find it difficult to penetrate the market.
USA: In legal terms, this type of ploy is referred to as a "tie-in sales provision." In general, such provisions are illegal. They are specifically prohibited in the consumer market by section 102(c) of the Magnuson-Moss Warranty Act of 1975 (15 United States Code section 2302(c)). "The essential characteristic of an invalid tying arrangement lies in the seller's exploitation of its control over the tying product to force the buyer into the purchase of a tied product sold by the system manufacturer that the buyer either did not want at all, or might have preferred to purchase elsewhere on different terms. When such "forcing" is present, competition on the merits in the market for the product is restrained and the Sherman Act is violated."
Jefferson Parish Hospital District No. 2 v. Hyde, 466 U.S. 2 (1984).
Australia? You must search yourself.
PS: In any country where DJI promotes direct sales the consumer laws of this country and not China are applicable as well is the place of court.
Almost any known manufacturer adopted actual legislation which sound like this (example Cisco)
Cisco Guideline:
Third Party Components Support
The Cisco guideline for support and warranty services for the use of third-party memory, cables, gigabit interface controllers (GBICs), filters, or other non-Cisco components is as follows:
When a customer reports a product fault or defect and Cisco believes the fault or defect can be traced to the use of third-party memory products, cables, GBIC's, filters, or other non-Cisco components by a customer or reseller, then, at Cisco's discretion, Cisco may withhold support under warranty or a Cisco support program such as SMARTnet™ service.
When a product fault or defect occurs in the network, and Cisco concludes that the fault or defect is not attributable to the use of third-party memory, cables, GBICs, filters, or other non-Cisco components installed by a customer or reseller, Cisco will continue to provide support for the affected product under warranty or covered by a Cisco support program.
The nature of the defect or error is the key to determining Cisco support obligations.
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