no signal
816 8 2015-12-28
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sergio n
New

Brazil
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Good night, updated the system and the RC, I have not sign with my APP, which was also updated. the whole system works but is not transmitted image to the APP. please what I have to do?
2015-12-28
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DJI-Patrick
Captain

Hong Kong
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Hi , Could you please give us some more detail ? Are you using a Phantom 3 Pro or Phantom 3 Adv , or a Phantom 3 Standard ?  Is your App version up to date ? Is there any warning in the App ?
2015-12-28
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nollzr
lvl.4
Flight distance : 728235 ft
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United States
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I have same issue on my new never flown phantom 3 pro. I emailed dji they told me to go back to 1.5 firmware to see if that helps. I havent tried this yet
2015-12-29
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nilsmartinegge
lvl.1

Norway
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nollzr Posted at 2015-12-29 09:00
I have same issue on my new never flown phantom 3 pro. I emailed dji they told me to go back to 1.5  ...

Hi! Exact same issue. Loosing video feed at 20-30 meters with "no signal" message. Tried reseting IMU, gimbal, relink, deleted and reinstalled app, compass, etc.etc. Getting video feed back when landing (without turning off or nothing, just comes back on just when i land). Have latest firmware on both craft, remote and app. Phantom 3 advanced - iPhone 6s!
2015-12-29
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seanperona
lvl.1

Philippines
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I have the same issue when i upgraded Phantom 3 to 1.1.6. I even recorded it. I reinstalled firmware, Go App, reset RC and re linked it but still the problem persisted. I downgraded firmware again to 1.1.5. I am just worried that it may not be compatible with the upgraded batteries. Really hope that someone can help.



2015-12-29
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sergio n
New

Brazil
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nilsmartinegge Posted at 2015-12-29 17:10
Hi! Exact same issue. Loosing video feed at 20-30 meters with "no signal" message. Tried reseting  ...

Thank’s guys,
I went back to firmware to 1.05.0030 and returned to communication with the camera. I will fly with him soon and come back later to tell you how it was.
thank you for now
2015-12-29
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sergio n
New

Brazil
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Thank’s guys,
I went back to firmware to 1.05.0030 and returned to communication with the camera. I will fly with him soon and come back later to tell you how it was.
thank you for now
2015-12-29
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sergio n
New

Brazil
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DJI-Patrick Posted at 2015-12-29 15:08
Hi , Could you please give us some more detail ? Are you using a Phantom 3 Pro or Phantom 3 Adv , or ...

Thank’s guys,
I went back to firmware to 1.05.0030 and returned to communication with the camera. I will fly with him soon and come back later to tell you how it was.
thank you for now
2015-12-29
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DJI-Patrick
Captain

Hong Kong
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nilsmartinegge Posted at 2015-12-29 17:10
Hi! Exact same issue. Loosing video feed at 20-30 meters with "no signal" message. Tried reseting  ...

Please try downgrade it to 1.5.3 and upgrade the aircraft firmware again .
2015-12-29
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