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Inspire Motor
944 7 2016-1-4
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jlivingston6
lvl.4
Flight distance : 82556 ft
United States
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I hit hard today and I think I need another Inspire 1 motor.
Does anyone know what I would order on our board?
Thanks to all......
2016-1-4
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DJI-Tim
DJI team

Hong Kong
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Sorry for your crash,  i recommend you to send you drone to DJI for future test and repair. Now turnaround time is 2 weeks
2016-1-5
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Sir Shepherd
Second Officer

United States
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DJI-Tim… if you have an incident is there a repair shop here in the USA or is everything in China?
2016-1-5
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jlivingston6
lvl.4
Flight distance : 82556 ft
United States
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WOW TIM you guys are really picking it up. Great job and thank you.........
2016-1-5
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jlivingston6
lvl.4
Flight distance : 82556 ft
United States
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OK, TIM I am sending it in for repair to Covina, CA. We will see how long it now takes to get it
Fixed and returned. They where faster on the phones. I didn't have to wait that long this time
To talk with someone. That's good. The person I spoke to was very nice. That's also good.
Do they fix gimbals or would I have to buy another one if mine is bad??
2016-1-8
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DJI-Dave
Captain

United States
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jlivingston6@ve Posted at 2016-1-8 09:48
OK, TIM I am sending it in for repair to Covina, CA. We will see how long it now takes to get it
Fix ...

They will fix gimbals depending on how bad the damage is. If it is really bad they will recommend a replace.

Sorry to hear you banded up your Inspire. I hope the repair process goes well for you.


Dave
2016-1-8
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Sir Shepherd Posted at 2016-1-6 03:38
DJI-Tim… if you have an incident is there a repair shop here in the USA or is everything in China?

USA repair is in Carson Ca.
2016-1-8
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jlivingston6
lvl.4
Flight distance : 82556 ft
United States
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OK, here is the breakdown TIM:

7 JAN DJI CALLED I CALLED TEM FOR REPAR

12 JAN DJI REPAIR TECH GIVEN MY INSPIRE! GIMBAL AND CAMERA TO REPAI IN AM

12 JAN DJI REPAIR TECH FINISHED INSPIRE

Replaced central fram component
Replaced one quick yaw connector
Gimbal damage plate
2nd damages gimbal plate
2 - 3510 motors
1 axis roll component
2016-1-14
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