roy
Second Officer
United States
Offline
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Some users have reported having to format the SD memory card for a fix, others the cable plugging into the TX for video under the shell loose, yet others have found a loose plug on the gimbal. Even low storage on the phone or tablet will affect video. After all the above check then it seems a bad Tx in the quad is the culprit. I sure wish their was a sure fire way to test the video transmitter but it is apparently trial and error testing to find the culprit. Here is a list that may help at least someone. Give it a go.
Video feed trouble shooting
Please try the following steps:
• Ensure you have upgraded all DJI products to their latest firmware. Check updated, plus the camera firmware
• Ensure you are connected to the wifi phantom-xxxx SID
. Check bluetooth be sure it is off
• Ensure your phone has been updated to the latest software.
• Ensure you have closed all other multi-tasking applications.
• Check the free space on your mobile device, it is recommend having at least 3GB available, less storage could be causing an issue.
• Try deleting the app from your phone and downloading it again.
Try reformatting the SD card with full format.
• Reduce the preview framerate from 30 fps to 15 fps in the Settings of the DJI Vision app.
Check your wifi battery level.
Check the three leads going to the gimbal to be sure they are tight. Check each one closely for any pins that may have pulled up and loose.
If the above don't get it then the only remaining check is the video feed plug on the wifi transmitter under the shell.
If that's ok then it's most likely a damaged or burnt out wifi transmitter if you still see the SID. |
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