No signal after update firmware
1060 9 2016-1-18
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sanvi61
lvl.2
Flight distance : 3455 ft
Spain
Offline

I update to last my inspire to last version V01.06.00.40.
After update, my TB47 original battery dead (only 4 flights) and my camera not show video initially in mi app Dji Go (in iPad Air 2).
The only way to show video is whether pulse several times in the options "Enter Travel Mode" and "Exit Travel Mode" in the app.
This action makes me think that the camera could be ok and being a firmware failure.
Also I have errors in "Radio Channel Quality" where does the value "Poor" in red and also have a message in yellow that says "Strong interference, please be cautious in long distance Fligth" and I have no GPS satellite.
Show last part of the file "WM610_FW_LOG_AB.txt":

[00007853]========== remo-con disconnect. boot(15) ============
[00008018]Packet [C:\WM610_FW_V01.05.00.30.bin] detected, card sn[0x9a1260b7].
[00008202]Packet upgrade start...

[00008374]Packet checking...
[00008476]Packet vlink 01.05.0030 <-> 01.04.0010.
[00008537]Record vlink 01.06.0040 <-> 01.05.0030 (flow = 1).
[00008701]Done.

[00008766]Version checking[1]...
[00008832][08 00][00] v2.14.9.35 -> v2.14.9.35
[00008896][01 00][00] v2.47.4492 -> v2.47.4492
[00008955][01 01][00] v2.47.4492 -> v2.47.4492
[00009041][03 05][00] v34.1.0.5 -> v34.1.0.5
[00009141][03 06][00] v2.4.10.7 -> v2.4.0.5 need upgrade.
[00009204][04 00][00] v1.29.0.51 -> v1.29.0.51
[00009321][05 00][00] v3.0.6.2 -> v3.0.6.2
[00009431][09 00][00] v1.8.0.0 -> v1.8.0.0
[00009521][11 00][00] v3.8.15.4 -> v3.8.15.4
[00009621][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009821][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009921][12 02][00] v1.11.0.0 -> v1.11.0.0
[00010021][12 03][00] v1.11.0.0 -> v1.11.0.0
[00010135][15 00][00] v1.1.2.0 -> v1.1.2.0
[00010221][17 00][00] v1.1.0.4 -> v1.1.0.4
[00010341][17 01][00] v2.0.1.2 -> v2.0.1.2
[00010416][19 00][00] v1.0.8.96 -> v1.0.8.96
[00010472]Done.

[00014032]Waiting for user confirm...
[00024092]Timeout, start upgrade automatically.

[00024199]Firmware upgrading[1]...
[00024358][03 06] Firmware upgrade start...
[00301213][03 06] Firmware upgrade finished successfully.
[00301268]Done.

[00301320]Version checking[2]...
[00313885][08 00][00] device not detected.
[00313937][01 00][00] v2.47.4492 -> v2.47.4492
[00313997][01 01][00] v2.47.4492 -> v2.47.4492
[00314095][03 05][00] v34.1.0.5 -> v34.1.0.5
[00314195][03 06][05] v2.4.0.5 -> v2.4.0.5
[00314256][04 00][00] v1.29.0.51 -> v1.29.0.51
[00314335][05 00][00] v3.0.6.2 -> v3.0.6.2
[00314425][09 00][00] v1.8.0.0 -> v1.8.0.0
[00314495][11 00][00] v3.8.15.4 -> v3.8.15.4
[00314614][12 00][00] v1.11.0.0 -> v1.11.0.0
[00314714][12 01][00] v1.11.0.0 -> v1.11.0.0
[00314834][12 02][00] v1.11.0.0 -> v1.11.0.0
[00314957][12 03][00] v1.11.0.0 -> v1.11.0.0
[00327509][15 00][00] device not detected.
[00327594][17 00][00] v1.1.0.4 -> v1.1.0.4
[00327714][17 01][00] v2.0.1.2 -> v2.0.1.2
[00327789][19 00][00] v1.0.8.96 -> v1.0.8.96
[00327845]Packet upgrade failed at version checking.



[00008103]========== remo-con disconnect. boot(15) ============
[00008275]Packet [C:\WM610_FW_V01.05.00.30.bin] detected, card sn[0x9a1260b7].
[00008467]Packet upgrade start...

[00008656]Packet checking...
[00008795]Packet vlink 01.05.0030 <-> 01.04.0010.
[00008928]Record vlink 01.06.0040 <-> 01.05.0030 (flow = 1).
[00009017]Done.

[00009071]Version checking[1]...
[00021640][08 00][00] device not detected.
[00021703][01 00][00] v2.47.4492 -> v2.47.4492
[00021759][01 01][00] v2.47.4492 -> v2.47.4492
[00021852][03 05][00] v34.1.0.5 -> v34.1.0.5
[00022031][03 06][00] v2.4.0.5 -> v2.4.0.5
[00022095][04 00][00] v1.29.0.51 -> v1.29.0.51
[00022197][05 00][00] v3.0.6.2 -> v3.0.6.2
[00022262][09 00][00] v1.8.0.0 -> v1.8.0.0
[00022351][11 00][00] v3.8.15.4 -> v3.8.15.4
[00022471][12 00][00] v1.11.0.0 -> v1.11.0.0
[00022571][12 01][00] v1.11.0.0 -> v1.11.0.0
[00022670][12 02][00] v1.11.0.0 -> v1.11.0.0
[00022792][12 03][00] v1.11.0.0 -> v1.11.0.0
[00035345][15 00][00] device not detected.
[00035429][17 00][00] v1.1.0.4 -> v1.1.0.4
[00035575][17 01][00] v2.0.1.2 -> v2.0.1.2
[00035639][19 00][00] v1.0.8.96 -> v1.0.8.96
[00037698]Packet upgrade failed at version checking.



[00008233]========== remo-con disconnect. boot(15) ============
[00008442]Packet [C:\WM610_FW_V01.05.00.30.bin] detected, card sn[0x9a1260b7].
[00008575]Packet upgrade start...

[00008717]Packet checking...
[00008798]Packet vlink 01.05.0030 <-> 01.04.0010.
[00008852]Record vlink 01.06.0040 <-> 01.05.0030 (flow = 1).
[00008911]Done.

[00008974]Version checking[1]...
[00021539][08 00][00] device not detected.
[00021600][01 00][00] v2.47.4492 -> v2.47.4492
[00021658][01 01][00] v2.47.4492 -> v2.47.4492
[00021754][03 05][00] v34.1.0.5 -> v34.1.0.5
[00021853][03 06][00] v2.4.0.5 -> v2.4.0.5
[00021917][04 00][00] v1.29.0.51 -> v1.29.0.51
[00022014][05 00][00] v3.0.6.2 -> v3.0.6.2
[00022094][09 00][00] v1.8.0.0 -> v1.8.0.0
[00022193][11 00][00] v3.8.15.4 -> v3.8.15.4
[00022313][12 00][00] v1.11.0.0 -> v1.11.0.0
[00022433][12 01][00] v1.11.0.0 -> v1.11.0.0
[00022533][12 02][00] v1.11.0.0 -> v1.11.0.0
[00022654][12 03][00] v1.11.0.0 -> v1.11.0.0
[00035217][15 00][00] device not detected.
[00035333][17 00][00] v1.1.0.4 -> v1.1.0.4
[00035453][17 01][00] v2.0.1.2 -> v2.0.1.2
[00035518][19 00][00] v1.0.8.96 -> v1.0.8.96
[00037572]Packet upgrade failed at version checking.



[00007987]========== remo-con disconnect. boot(15) ============
[00008157]Packet [C:\WM610_FW_V01.05.00.30.bin] detected, card sn[0x9a1260b7].
[00008415]Packet upgrade start...

[00008512]Packet checking...
[00008660]Packet vlink 01.05.0030 <-> 01.04.0010.
[00008723]Record vlink 01.06.0040 <-> 01.05.0030 (flow = 1).
[00008785]Done.

[00008841]Version checking[1]...
[00021400][08 00][00] device not detected.
[00021463][01 00][00] v2.47.4492 -> v2.47.4492
[00021519][01 01][00] v2.47.4492 -> v2.47.4492
[00021618][03 05][00] v34.1.0.5 -> v34.1.0.5
[00021697][03 06][00] v2.4.0.5 -> v2.4.0.5
[00021779][04 00][00] v1.29.0.51 -> v1.29.0.51
[00021877][05 00][00] v3.0.6.2 -> v3.0.6.2
[00021946][09 00][00] v1.8.0.0 -> v1.8.0.0
[00022058][11 00][00] v3.8.15.4 -> v3.8.15.4
[00022157][12 00][00] v1.11.0.0 -> v1.11.0.0
[00022258][12 01][00] v1.11.0.0 -> v1.11.0.0
[00022357][12 02][00] v1.11.0.0 -> v1.11.0.0
[00022457][12 03][00] v1.11.0.0 -> v1.11.0.0
[00035009][15 00][00] device not detected.
[00035103][17 00][00] v1.1.0.4 -> v1.1.0.4
[00035237][17 01][00] v2.0.1.2 -> v2.0.1.2
[00035300][19 00][00] v1.0.8.96 -> v1.0.8.96
[00037355]Packet upgrade failed at version checking.

And the file "WM610_FW_RESULT_AB.txt":

Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.03.00.00.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2014.01.01 00:00:06 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2014.01.01 00:00:05 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2015.09.10 20:19:06 =====================
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2015.09.10 20:33:04 =====================
Packet: WM610_FW_V01.04.00.10.bin
Upgrading ...

========== 2014.01.01 00:00:04 remo-con disconnect======
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2015.09.10 23:09:00 =====================
Packet: WM610_FW_V01.04.00.10.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

========== 2014.01.01 00:00:06 remo-con disconnect======
Packet: WM610_FW_V01.06.00.40.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2016.01.13 20:47:27 =====================
Packet: WM610_FW_V01.06.00.40.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:06 remo-con disconnect======
Packet: WM610_FW_V01.06.00.40.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: WM610_FW_V01.05.00.30.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: WM610_FW_V01.06.00.40.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: WM610_FW_V01.06.00.40.bin
Upgrading ...
Result: Success.

========== 2016.01.13 22:32:30 =====================
Packet: WM610_FW_V01.06.00.40.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmwareon the aircraft.

PD.-

Curiously, the camera displays video in the app if I click options "Enter Travel Mode" and then "Exit Travel Mode" and so repeatedly until there comes a time that shows video on the app.

Thanks

2016-1-18
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DJI-Tim
DJI team

Hong Kong
Offline

please try press the C1 + C2 + Trigger (photo) buttons and keep them pressed and TURN OFF the controller.
By still keeping pressed the C1 + C2 + Trigger (photo) buttons TURN ON the controller.
2016-1-18
Use props
sanvi61
lvl.2
Flight distance : 3455 ft
Spain
Offline

DJI-Tim Posted at 2016-1-18 19:32
please try press the C1 + C2 + Trigger (photo) buttons and keep them pressed and TURN OFF the contro ...

I've done what you say and it did not work.
Still leaving the message "No signal" and I have no video in the app, unless I press on the "Enter Travel Mode" and then "Exit Travel Mode" several times and at which I have video camera arrives and what message of "No signal" disappears. But still signal errors "Radio Signal Quality" equal to "Poor" and the message in yellow "Strong Interference ....".
Also the TB47 battery died after the last update and only had 3 flights made.
What's going on ?. I do not understand anything ?..
Before the latest update everything worked OK and I have not flown since this summer.
Many Thanks.
2016-1-18
Use props
DJI-Tim
DJI team

Hong Kong
Offline

sanvi61 Posted at 2016-1-19 15:19
I've done what you say and it did not work.
Still leaving the message "No signal" and I have no vi ...

When you entering travel  mode, doesn't your camera touch the surface inspire standing on?
2016-1-18
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DJI-Tim
DJI team

Hong Kong
Offline

DJI-Tim Posted at 2016-1-19 15:33
When you entering travel  mode, doesn't your camera touch the surface inspire standing on?

Please try to re-install your camera and update the AC again
2016-1-18
Use props
sanvi61
lvl.2
Flight distance : 3455 ft
Spain
Offline

DJI-Tim Posted at 2016-1-19 15:34
Please try to re-install your camera and update the AC again

I re-install the camera and I have not gotten to the update correctly. The message in the "WM610_FW_RESULT_AB.txt" is "Reboot the aircraft and try to upgrade the firmware again."
I still have "No signal" and "Poor" quality RC signal and message "Strong Interference ...".
I think the camera is faulty.
Many Thanks.
2016-1-19
Use props
DJI-Tim
DJI team

Hong Kong
Offline

sanvi61 Posted at 2016-1-20 03:59
I re-install the camera and I have not gotten to the update correctly. The message in the "WM610_F ...

Cause when you said you get the connection  going to the travel mode, I started to think there is a hardware problem... Please make sure that your camera connectors are clean. If all that doesn't help you will have to send it for analyze and repair
2016-1-19
Use props
sanvi61
lvl.2
Flight distance : 3455 ft
Spain
Offline

I have reviewed the cables "gimbal" and everything seems OK.
In the last log "WM610_FW_LOG_AB.txt" shows "device not detected" at number 8 and 15.
Thanks.
2016-1-19
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DJI-Tim
DJI team

Hong Kong
Offline

I'm afraid you will have to send it back  for a fix
2016-1-19
Use props
sanvi61
lvl.2
Flight distance : 3455 ft
Spain
Offline

DJI-Tim Posted at 2016-1-20 15:47
I'm afraid you will have to send it back  for a fix

I send the camera to local dealer using the warranty
Thanks
2016-1-19
Use props
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