Dead Battery
737 11 2016-2-7
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dan
New

Canada
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Came back from vacation and started going through my batteries charging them up for a day of flying.  When I plugged in one of my batteries nothing happens.  No green lights, no red lights, no lights at all.  Pressing the button on the battery does nothing, both single press or turning the battery on.  Plugging it in to the charger hosts similar results, but charging other batteries works fine.  The dead battery is almost brand new with only two flights on it.  Battery was stored with a 40% charge.  

All my other batteries are just fine.  Have I got a $200 brick now?
2016-2-7
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Michael M
Second Officer
Flight distance : 1984898 ft
Canada
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contact support?
2016-2-7
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dan
New

Canada
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Haven't yet heard back from support...
2016-2-7
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P3_Nutz
lvl.3

United Kingdom
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Give them 20 days or so lol
2016-2-7
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AG0N-Gary
First Officer
Flight distance : 700846 ft
United States
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Can you turn the battery on (as if it was in the p3)?  If so, turn it on and then put the charger on it.  If it is completely dead, contact the dealer immediately.
2016-2-7
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Elmer Fudd
lvl.4

United States
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dan@peakaerials Posted at 2016-2-7 10:56
Haven't yet heard back from support...

Call them. I had a faulty battery a few weeks back. I called them and they gave me an RMA number right then. Later that day i got the shipping label via email. A few days after i sent it in, i received the new one.
2016-2-7
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dan
New

Canada
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AG0N-Gary Posted at 2016-2-8 07:10
Can you turn the battery on (as if it was in the p3)?  If so, turn it on and then put the charger on ...

Nope.  Can't turn it on at all.  Thanks for the advice, I will talk to my dealer in the morning.
2016-2-7
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gerrybeaubrun
New

Canada
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Elmer Fudd Posted at 2016-2-7 21:57
Call them. I had a faulty battery a few weeks back. I called them and they gave me an RMA number r ...

hey do you loose the one year warranty on the gimbal itself ?
2016-2-13
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Elmer Fudd
lvl.4

United States
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gerrybeaubrun@h Posted at 2016-2-13 22:06
hey do you loose the one year warranty on the gimbal itself ?

I was talking about the battery. Im not sure what the gimbal has to do with a replacement battery.
2016-2-13
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gerrybeaubrun
New

Canada
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Elmer Fudd Posted at 2016-2-13 22:11
I was talking about the battery. Im not sure what the gimbal has to do with a replacement battery.

sorry i tought its was a ronin post my bad
2016-2-13
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gerrybeaubrun
New

Canada
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Elmer Fudd Posted at 2016-2-13 22:11
I was talking about the battery. Im not sure what the gimbal has to do with a replacement battery.

sorry i tough its was a ronin post my bad
2016-2-13
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Elmer Fudd
lvl.4

United States
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gerrybeaubrun@h Posted at 2016-2-14 00:57
sorry i tough its was a ronin post my bad

No problem
2016-2-13
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