DJI makes an offer and I get no response on my return email.
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gbrenema
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DJI sent me an email with a replacement offer for a fly away P3P and I accepted it and sent the required info but have heard nothing. Tried phoning and can only get tech support who can do nothing about sales.
2016-2-12
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DJI-Ken
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Flight distance : 1515312 ft
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What is your ticket number and I will have somebody get  back to you as soon as possible.  Also, when did they send you that email because it can take up to a few days for them to respond to your email.
2016-2-12
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gbrenema
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United States
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DJI-Ken Posted at 2016-2-12 14:07
What is your ticket number and I will have somebody get  back to you as soon as possible.  Also, whe ...

222043    I sent it monday and repeated it today.
2016-2-12
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DJI-Ken
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gbrenema@ix.net Posted at 2016-2-12 13:43
222043    I sent it monday and repeated it today.

Is that ticket number is for a totally different person with a different issue. What is the correct ticket number.?
2016-2-12
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DJI-Ken
DJI team
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DJI-Ken Posted at 2016-2-12 13:53
Is that ticket number is for a totally different person with a different issue. What is the correc ...

You can also call them again right now and ask why you haven't received an email since Monday. But you probably want to get everything done today since Monday is a holiday so you only have a few more hours left to take care of everything
818-235-0789
2016-2-12
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