DJI-Ken
DJI team
Flight distance : 1515312 ft
United States
Offline
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I am sorry you are having issues. I can assure you that the battery will last for much more than 10 minutes. And if yours is not, you can provide a video showing the app from start and see what percentage it is 10 minutes later.
Also, if the aircraft was shaky, how did that cause you to crash? If it was not flying correctly, you should contact the support center and not continue to fly it.
Contact the support center again and have it sent in for repair. As far as repair costs, it may or may not be a warranty item. And in the UK you need to pay for the shipping to send it in but DJI pays to have it sent back to you. If the issue arises again, then shipping is paid both ways. |
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