KiwiKev
 lvl.1
New Zealand
Offline
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Hey Donnie, i haven't been on the forum for a while because
of work etc.
Thank You for your tips because they are a big help.
But I am the bearer of bad news and some good news.
I took my Inspire 1 Pro to the park for my real D1 flight training
on a big open area park and the first 20 to 25 minutes of flying
was just excellent. These Inspires are amazing to fly and very fast,
and they can change course so fast it really is fun.
The gps locks work great when you let go of both joysticks the Inspire just
hovers there and even when the wind is about 10 to 15 knots,
the inspire was rock solid.
Now the bad news, I had just finished with the first battery
which was a TB47 and the inspire was perfect.
So for my next flight set i put in a new TB48 i had bought
and then about 2 to 3 minutes later, and while still in
Beginner Mode for my own safety and the Inspires.
In my first flight i took the Inspire up to its Minimum on Beginner
mode of 30 metres, so i could get an idea of what that height
looks like to me.
So now im ready to do my second flight with the new TB48,
it flew excellent, i was practicing flying around a circle whilst
keeping the nose facing in to the centre.
Then i did a climb back up to my 30 metre ceiling and then
I just started to bring it down, and at that moment the Inspire
looses total Power and I could not even save it, it fell from
a height of about 25 metres straight down and crashed badly
and did heaps of damage. Like all props, 2 legs shattered, the central
worm gear with the beige plastic grommet with the the thread that
aids in the legs raising, the whole vibration board, the underside
black plastic of the inspires body, the right hand side carbon fibre tube
that holds the props had twisted right out of whack, the 4 screws
weren't able to keep the legs at the right angle. I didn't have the
camera on because i had damaged that on my first day.
So in a nut shell its a total write off nearly.
Donnie I cant tell you how much i was heart broken, it had been
such an excellent day flying till that point.
So when i got home and really looked at it, it was a real sad
state of affairs.
Then i did some searches on the Inspire 1 Pro crashes and
there are heaps and heaps of people complaining about one thing,
and it didn't seem to be just the Inspire 1 Pro, there were P2's, P3's and
the new P4's.
The common denominator was not the drones it was the new
TB48 Batteries and there are heaps of people complaining about
loosing Power whilst in flight and large voltage drops in like a couple of
seconds from say 75% to 20% in the blink of an eye.
Another guy in China is flying a P3 Pro with the TB48 battery in, and he
is in the middle of a road and his P3 is now at about 250 to 300+ feet
filming the tops of high rise building, and then that's it, it just drops
straight down from that height down on to the road and destroys the whole P3.
And there are heaps of these complaints Donnie about the TB48, so i have sent
my TB48's back to the FernTech in NZ where I bought them from and they have
decided to replace them both Free of charge just in case they are faulty.
I am also thinking that maybe I would be better with the tried and tested TB47's
instead of the new TB48's, what do you think?
Which batteries are you using Donnie?
So back to the Inspire, I rang Ferntech where I bought it from and they said to send it
down and they would look at the flight logs and then they will decide
if they can repair it at my cost or would it fall under the warranty.
Donnie like me i don't have much faith in warranties as companies
always seem to find a way to get out of the warranty.
Well a week had gone past and they told me they couldn't read
the flight logs and that they had to send it back to China to DJI's HQ,
so their technicians could read the flight logs.
When the salesman told me this, i emailed him back, because if
he couldn't read the Logs, my theory that I put to him was this...
If the Inspires own Source Code and DJI GO APP were in the
middle of carrying out an actual software instruction when the
Power was turned off, that lead me to think that the flight logs
were corrupted because of that and that's why they couldn't read them.
We have all had USB's that get corrupted when you take it out of
the computer before it has closed off the USB, so that's why i
was pretty certain that this might be the same case.
I had a friend with me that day and he had the crash on video
and you can see the Inspire's Props stop spinning and it just dropped
out of the sky, I also sent them this as well.
He did reply back to me and said he didn't think my theory was right
and he said the DJI Techs would be able to read the logs because they
know how to get past certain obstacles when looking at logs etc.
It's now been 3 weeks and I finally get an email with the reply
of what they are going to do.
It said that the DJI Techs in China still could not read the logs (i still
think it was because they were corrupted) and because the Inspire
was brand new, DJI and the FernTech company in New Zealand
had decided to go halves in the cost of rebuilding the whole
Inspire 1 Pro back to new and at Zero Cost to me.
Donnie, I was just so happy to have a bit of good luck for a change
and i think it was actually stress relief because if i had to pay for
the whole bill it could of been up to $3000 the NZ Company told me.
And I am happy its actually being done by DJI because they have all the jigs
and parts and most of all experience. This will also ensure that the Inspire
1 Pro is put in to one of their Jigs so that all the props and arms can be properly
squared up and aligned correctly back to original positions.
Ive attached a copy of the Business Card Draft with the new logo.
Any feedback is always welcome, and mainly because as owners
we sometimes are too close the subject, like names and logos, so a person
who is not emotionally attached can provide good feedback on a subject
that us owners may not of thought of.
Donnie I better let you go, thanks for the chat and lets keep in touch.
cheers Kev |
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First Officer
lvl.3
