Center Focus Off
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mitchellcamps
lvl.1

United States
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Hello,

So over the past few weeks I have been taking more and more photos with my P3P. One thing I have noticed consecutively while editing my photos in Lightroom CC is that the center focus is always off.

Here are a few examples:



Now, if you look closely you can see the edge is in focus



While the center is not



Another example:



Edge in focus



Center is not



One more example


Edge in focus



Center out of focus



Now I read that you can adjust the lens yourself but I am afraid of that voiding my warranty. Is this something I can send my 3 month old Phantom in to get fixed?

Thank you,

Mitchell

2016-3-29
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nigelw
Second Officer
Flight distance : 518084 ft
United Kingdom
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Yes, you should be able to get it fixed.  They'll more than likely just swap the camera though to save time.
2016-3-29
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jlspitler
lvl.3
Flight distance : 48130 ft

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Camera has a 6 month warranty. I just sent mine in and it was gone for a total of 8 days. They replaced the entire gimbal and camera. I had a focus issue on the left side. Mine takes beautiful photos now.
2016-3-29
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DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
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Hi , could you please upload your original DNG/JPEG files to dropbox and post the public link here ?
2016-3-29
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gadde10
New

Sweden
Offline

Hello!
New user of Dji P3P.
So I finally bought a a new P3P last week and after the maiden flight at my parents house, I looked at the photos and felt a little dissapointed of the image quality.
So I started a Little research about the focus issue on the Phantom.
So I took some other photos when not in air, even a 4K record.
It seems like I have got an Phantom with the focus problem.
I will attach some samples here, maybe to get some feedback.
Wich is the fastest way to get this fixed? Return it to the dealer? Or send it directly to Dji?
Btw, I live in Sweden, so I guess it will go to the Neatherlands?
About 100 m
Standing still on ground
Small 4K clip (on ground)
https://www.dropbox.com/s/kmsuts0yf0b6pv0/DJI_0073.JPG?dl=0
2016-3-31
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fhagan02
lvl.4
Flight distance : 1854908 ft
United States
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Exact same problem with a P3P a bought last week. Sent it back to B&H for an exchange. New bird arrived today. RC is changing. Fingers crossed I didn't receive another dud.
2016-4-1
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hop_hopley
lvl.4
Flight distance : 2136716 ft
United Kingdom
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I suspected the camera on my P3A was out of focus, DJI confirmed after seeing some shots. Ended up taking it back to Currys for a refund and bought a new one from Drones Direct. The difference in quality is remarkable. See image below, taken (almost) from same position in the sky.

[img]https://forum11.djicdn.com/data/attachment/forum/%5BURL=http://s1202.photobucket.com/user/DrawsWithLight/media/Untitled-1_zpsteam4po4.jpg.html%5D[/URL][/img]
2016-4-3
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