Upgrade failed
1867 12 2016-4-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
BobbyB0
lvl.1

United States
Offline

I'm getting an "upgrade failed" warning with Assistant 2 app.  The Phantom 4 XXX.0288 firmware downloads ok then fails.  Any ideas what's wrong?
2016-4-6
Use props
BobbyB0
lvl.1

United States
Offline

Finally got it to work.  Mac version of Assistant 2 app fails to upgrade but Windows version works.
2016-4-6
Use props
DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
Offline

Hello, is it the latest version of DJI assistant 2? Have you tried to use the DJI GO APP to upgrade your drone via OTG cable?
2016-4-6
Use props
BobbyB0
lvl.1

United States
Offline

Yeah, latest version of Assistant 2.  Got it to upgrade to X.0288 without a problem using the Windows version of Assistant 2.  The Mac version failed every time after download.     
2016-4-7
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

BobbyB0 Posted at 2016-4-8 01:22
Yeah, latest version of Assistant 2.  Got it to upgrade to X.0288 without a problem using the Window ...

The current P4 firmware is 01.01.0301 and RC is 1.6.0
2016-4-7
Use props
estratec
lvl.2
Flight distance : 2131024 ft
  • >>>
Brazil
Offline

Hello, I have a similar problem. I managed to upgrade the RC by APP DJI GO, I could not update the Phantom Aircraft by 4 APP DJI GO, download pause constantly.
I tried another alternative, which was to update the MACBOOK, came to download, but at the time of the update displays a "Failed Upgrade" message.
Now conisgo not use the Phantom 4, because the control commands to upgrade.



Failed

Failed
2016-4-8
Use props
BobbyB0
lvl.1

United States
Offline

estratec Posted at 2016-4-9 05:24
Hello, I have a similar problem. I managed to upgrade the RC by APP DJI GO, I could not update the P ...

I couldn't get DJI Go app or the Mac version of Assistant 2 to work either.  The Windows version of Assistant 2  worked though, might try that if you have a PC.
2016-4-8
Use props
estratec
lvl.2
Flight distance : 2131024 ft
  • >>>
Brazil
Offline

DJI-Paladin Posted at 2016-4-7 15:15
Hello, is it the latest version of DJI assistant 2? Have you tried to use the DJI GO APP to upgrade  ...

NO working in app, not working in Mac Assistant 2 last version

2016-4-8
Use props
DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
Offline

estratec Posted at 2016-4-9 05:31
NO working in app, not working in Mac Assistant 2 last version

Try to update it on windows or the latest version of DJI GO APP.
2016-4-8
Use props
estratec
lvl.2
Flight distance : 2131024 ft
  • >>>
Brazil
Offline

DJI-Paladin Posted at 2016-4-9 09:08
Try to update it on windows or the latest version of DJI GO APP.

Was latest version of App DJI GO, I think the problem was in the DJI server, the next day managed to install the APP DJI GO !!!
2016-4-10
Use props
macupdate
New

United States
Offline

I'm having the same issue -- with both my iPhone 6 and my MacBook Pro. Both fail to download and install the firmware update on my Phantom 4 properly. I've tried nearly two dozen times with different Macs, wifi, 4G LTE and more.
2016-4-16
Use props
attiwind
New
Flight distance : 2047 ft
Italy
Offline

I'm having the same with Mac!!! "Upgrade Failed"
I tried to connect the Phantom but does not go to "Camera View" and so I thought that it is necessary to update the firmware, but now I have the same your problem.
2016-4-17
Use props
eslora
lvl.1
Flight distance : 104344 ft
United States
Offline

I'm having exactly the same problem,  I've already tried upgrading using the DJI app on an iPhone, an iPad a Mac and a PC. What else can be done to upgrade?
2016-4-24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules