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Upgrade failed
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BobbyB0
lvl.1

United States
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I'm getting an "upgrade failed" warning with Assistant 2 app.  The Phantom 4 XXX.0288 firmware downloads ok then fails.  Any ideas what's wrong?
2016-4-6
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BobbyB0
lvl.1

United States
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Finally got it to work.  Mac version of Assistant 2 app fails to upgrade but Windows version works.
2016-4-6
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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Hello, is it the latest version of DJI assistant 2? Have you tried to use the DJI GO APP to upgrade your drone via OTG cable?
2016-4-6
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BobbyB0
lvl.1

United States
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Yeah, latest version of Assistant 2.  Got it to upgrade to X.0288 without a problem using the Windows version of Assistant 2.  The Mac version failed every time after download.     
2016-4-7
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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BobbyB0 Posted at 2016-4-8 01:22
Yeah, latest version of Assistant 2.  Got it to upgrade to X.0288 without a problem using the Window ...

The current P4 firmware is 01.01.0301 and RC is 1.6.0
2016-4-7
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estratec
lvl.2
Flight distance : 2131024 ft
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Brazil
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Hello, I have a similar problem. I managed to upgrade the RC by APP DJI GO, I could not update the Phantom Aircraft by 4 APP DJI GO, download pause constantly.
I tried another alternative, which was to update the MACBOOK, came to download, but at the time of the update displays a "Failed Upgrade" message.
Now conisgo not use the Phantom 4, because the control commands to upgrade.



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2016-4-8
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BobbyB0
lvl.1

United States
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estratec Posted at 2016-4-9 05:24
Hello, I have a similar problem. I managed to upgrade the RC by APP DJI GO, I could not update the P ...

I couldn't get DJI Go app or the Mac version of Assistant 2 to work either.  The Windows version of Assistant 2  worked though, might try that if you have a PC.
2016-4-8
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estratec
lvl.2
Flight distance : 2131024 ft
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Brazil
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DJI-Paladin Posted at 2016-4-7 15:15
Hello, is it the latest version of DJI assistant 2? Have you tried to use the DJI GO APP to upgrade  ...

NO working in app, not working in Mac Assistant 2 last version

2016-4-8
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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estratec Posted at 2016-4-9 05:31
NO working in app, not working in Mac Assistant 2 last version

Try to update it on windows or the latest version of DJI GO APP.
2016-4-8
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estratec
lvl.2
Flight distance : 2131024 ft
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Brazil
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DJI-Paladin Posted at 2016-4-9 09:08
Try to update it on windows or the latest version of DJI GO APP.

Was latest version of App DJI GO, I think the problem was in the DJI server, the next day managed to install the APP DJI GO !!!
2016-4-10
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macupdate
New

United States
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I'm having the same issue -- with both my iPhone 6 and my MacBook Pro. Both fail to download and install the firmware update on my Phantom 4 properly. I've tried nearly two dozen times with different Macs, wifi, 4G LTE and more.
2016-4-16
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attiwind
lvl.1
Flight distance : 2047 ft
Italy
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I'm having the same with Mac!!! "Upgrade Failed"
I tried to connect the Phantom but does not go to "Camera View" and so I thought that it is necessary to update the firmware, but now I have the same your problem.
2016-4-17
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eslora
lvl.2
Flight distance : 104344 ft
United States
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I'm having exactly the same problem,  I've already tried upgrading using the DJI app on an iPhone, an iPad a Mac and a PC. What else can be done to upgrade?
2016-4-24
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