Hi
A small hairline crack has appeared in the lens on my Phantom 3 Pro 4k camera.  I have looked online for a replacement with ZERO success!  Can anyone give me a few pointers where i might get one from?  Surely i don't have to buy a full camera!!!

Thanks in advance for your responses.

Hello, I'd suggest you to contact our Europe service center for the RMA :
Email: support.eu@dji.com
Phone:+49(0)97479304200
Monday to Friday, 9:00AM-5:00PM (German Time GMT+1:00)
Online Support：Monday to Friday, 11:00AM-6:00PM (Netherlands Time UTC/GMT +1)

Just to clarify, is the crack in the actual lens, or the front glass element of the camera?

Good luck. These cameras aren't made to be serviced. You will need to DYI something or just get a new camera. Sorry. Must have taken a decent whack to crack it.

Geebax Posted at 2016-4-12 04:12
Just to clarify, is the crack in the actual lens, or the front glass element of the camera?

It is in the actual lens itself.....sadly!!

FAS1 Posted at 2016-4-12 06:32
Good luck. These cameras aren't made to be serviced. You will need to DYI something or just get a ne ...

Thanks, it wasn't a major wipe out, just got it wrong on a windy day and caught the side of my truck virtually at a hover and flipped on to ground....3ft off the ground!! no other damage apart from a broken blade and small scratch to the main body.  

Have tried to contact the below, which I found on an internet search, no response yet!  they are in the states, have you heard of them at all?  

http://www.peauproductions.com/collections/dji-phantom-3-lenses#

cheers

ralcock Posted at 2016-4-12 16:14
It is in the actual lens itself.....sadly!!

Ah, sorry to hear that. But keep this thread alive, there is bound to be someone on this forum who wrecked their gimbal system and may have a camera they are willing to sell. If you are skilled at electronic repairs, the lens can actually be changed, provide you can get one.

sorry but best way to contact with support

ralcock Posted at 2016-4-12 02:22
Thanks, it wasn't a major wipe out, just got it wrong on a windy day and caught the side of my tru ...

Never heard of them but looks cool! Thanks for proving me wrong!