Phantom 4 pixelation problems
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14375 82 2016-4-11
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joey.lopina
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Took the P4 on its maiden flight today.  Performed the basic compass and IMU calibrations before taking off.  I flew about 700ft and started to get a mixture of pixels, freezing, and huge multicolored lines and blotches during recording..  Any suggestions, tips, or ideas?


2016-4-11
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DJI-Paladin
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Try to adjust the antenna during the flight or use other mobile devices :
2016-4-11
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Sebb
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are you talking about pixelation on your screen while flying, or on the recording that comes off the SD card?
2016-4-12
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joey.lopina
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It's both on board in my screen while flight and on the SD card
2016-4-12
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joey.lopina
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Sebb Posted at 2016-4-12 19:47
are you talking about pixelation on your screen while flying, or on the recording that comes off the ...

Both screen and SD

2016-4-12
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joey.lopina
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DJI-Paladin Posted at 2016-4-12 15:33
Try to adjust the antenna during the flight or use other mobile devices :
https://youtu.be/P7M9JtfV ...

Thanks, I'll keep this in mind
2016-4-12
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DJI-Tim
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I don't think it's possible to get any kind of pixelation on SD card. You probably was issuing some lags of the lightbridge.  Set the antennas according to Paladin's video and you video link must get normal again.
2016-4-12
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Fase89
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DJI-Tim Posted at 2016-4-12 09:59
I don't think it's possible to get any kind of pixelation on SD card. You probably was issuing som ...

Yes, I am also having trouble with it, there is another thread concerning this issue but they have not found much of an answer other than a few P4s have faulty cameras.

http://forum.dji.com/forum.php?m ... D368%26typeid%3D368
2016-4-12
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joey.lopina
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DJI-Tim Posted at 2016-4-12 21:59
I don't think it's possible to get any kind of pixelation on SD card. You probably was issuing som ...

The pixelation was coming from the SD card and light bridge. My antennas were perfectly aimed at the Phantom and it was only 30m away 25m height.
2016-4-12
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DroneTech
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I once seen the screen flicker green on someones video when starting up the phantom. Is that normal?
2016-4-12
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joey.lopina
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DroneTech Posted at 2016-4-13 07:35
I once seen the screen flicker green on someones video when starting up the phantom. Is that normal?

I wouldn't mind if it was upon start up during colder weather but my problem happened in southern California after 15 minutes of flight
2016-4-12
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DJI-Tim
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joey.lopina Posted at 2016-4-13 07:17
The pixelation was coming from the SD card and light bridge. My antennas were perfectly aimed at t ...

hm... interesting...  Could you please upload the original video files from lightbridge and  SD card to the dropbox or google drive.
2016-4-12
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joey.lopina
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DJI-Tim Posted at 2016-4-13 10:36
hm... interesting...  Could you please upload the original video files from lightbridge and  SD ca ...

Ok. I'll give that a shot and repost it here
2016-4-12
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Fase89
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Joe, so where you able to find a fix for this?
2016-4-13
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joey.lopina
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DJI-Tim Posted at 2016-4-13 10:36
hm... interesting...  Could you please upload the original video files from lightbridge and  SD ca ...

How do I post the video here?
2016-4-13
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quickpoint
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joey.lopina Posted at 2016-4-14 00:47
How do I post the video here?

you have to upload it to somewhere and post the link.   youtube works as well.   upload it and post the link.   video from the sd card mainly.   you can get distortion from the lightbridge from interference  doesn't matter what happened your SD recorded videos should have no problem.   if the memory card videos have a problem you may have a defective camera or memory card that is too slow.

also try recording in 1080 and see how that video comes out  
2016-4-13
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joey.lopina
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DJI-Tim Posted at 2016-4-13 10:36
hm... interesting...  Could you please upload the original video files from lightbridge and  SD ca ...

Here's link to the video uploaded directly from the SD card.  The footage looks the same from the Lightbridge Go app. What would cause this to happen? You can see in the video that I brought it back to check the footage on the SD after noticing it on Lightbridge..  After I noticed it on the card, I placed the P4 on the ground and did another recoding which you will see towards the end of the video.  I was standing next to it and it still did it.  Please advise.

Watch "Test" on YouTube
https://youtu.be/e44Df0IH4O8
2016-4-14
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joey.lopina
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quickpoint Posted at 2016-4-14 14:04
you have to upload it to somewhere and post the link.   youtube works as well.   upload it and pos ...

Watch "Test" on YouTube
https://youtu.be/e44Df0IH4O8
2016-4-14
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richard.swainso
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I had the same issue on my screen at first but stopped happening after a while. Have you installed the hdmi module?
2016-4-14
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Geebax
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That looks to be a genuine camera problem, you should return it to DJI to be repaired.
2016-4-14
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quickpoint
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joey.lopina Posted at 2016-4-14 18:40
Watch "Test" on YouTube
https://youtu.be/e44Df0IH4O8

Is that video off the Sd card? If that is from your SD card you have a issue with the camera with out a doubt!   

Might be an issue with the card speed or w fault in the sd card but if that is what you are seeing on your display stream and what's on the sd the camera is faulty.
2016-4-14
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fredaugustine
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I have had the same problem
2016-4-14
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joey.lopina
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quickpoint Posted at 2016-4-15 08:11
Is that video off the Sd card? If that is from your SD card you have a issue with the camera with  ...

Yup..  Off of the SD card..  I'm using a great SD card..  
2016-4-14
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joey.lopina
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What would cause it to pixelate on Light bridge if it's only a few feet away also?
2016-4-14
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joey.lopina
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richard.swainso Posted at 2016-4-15 07:32
I had the same issue on my screen at first but stopped happening after a while. Have you installed t ...

To be honest, I don't know what that is. I got the P4 last Friday and this happened on my first flight and every flight since..
2016-4-14
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joey.lopina
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Waiting for DJI to respond to this thread.
2016-4-15
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joey.lopina
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Waiting for DJI to respond to this thread.
2016-4-15
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SectorDrone
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Did u checked the gimbal cable? Looks like it got loosen up...
2016-4-16
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gasturbine59
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DJI-Tim Posted at 2016-4-12 14:59
I don't think it's possible to get any kind of pixelation on SD card. You probably was issuing som ...

Hi I have just been doing my first flights with a new PH4, have found the same problem, lots of grey lines strips of dots and pixelations, exactly the same on SD card recordings even with TX within feet of ph4, this problem persists!, any ideas , can't see how it can be a radio link issue!
2016-4-16
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SectorDrone
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I got the same issue...  And i pressed the black gimbal cable...and i cant see the issue now...
2016-4-16
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gasturbine59
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I think I know what's happening, my android tablet is not quick enough , so pixelations  appear
both on radio link and when SD card plugged in to tablet , I ran SD card on separate PC and the high res is fine, just need loads of PC power for this amount of res!!      No just tried again, the pixel break ups are at exactly the same times on the SD card. So I must be wrong !!, looks like camera fault then???
2016-4-16
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DJI-Tim
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joey.lopina Posted at 2016-4-15 08:58
Yup..  Off of the SD card..  I'm using a great SD card..

Yeah... that looks abnormal. Unfortunately you will  have to get in touch with your local DJI repair center and get your thing fixed.
2016-4-16
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joey.lopina
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DJI-Tim Posted at 2016-4-17 10:23
Yeah... that looks abnormal. Unfortunately you will  have to get in touch with your local DJI repa ...

Thanks. I have a ticket opened waiting for further instructions.
2016-4-16
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DJI-Tim
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joey.lopina Posted at 2016-4-17 14:24
Thanks. I have a ticket opened waiting for further instructions.

If you get no reply tomorrow, just let me know
2016-4-16
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joey.lopina
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DJI-Tim Posted at 2016-4-17 15:12
If you get no reply tomorrow, just let me know

Understood.  Thanks
2016-4-17
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gasturbine59
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I have now convinced myself that my problem is that my android tablet running KitKat is just not quick enough even when playing back directly from SD card, I  am borrowing a new iPad and will try that ,
2016-4-17
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FatedFilmsNC
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joey.lopina Posted at 2016-4-12 19:17
The pixelation was coming from the SD card and light bridge. My antennas were perfectly aimed at t ...

Watch DJI Paladin's video link of proper antenna use that he posted above. The antennas are not supposed to be pointing at the aircraft.
2016-4-17
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skyphotovideo
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2016-4-17
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SectorDrone
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Its happening to me ... but OK on SD card.

Looks like my Tab S2 is slow for the bitrate.. or the RC is slow this time.

I started using the orig SD Card (Panasonic) and its not happening now.
2016-4-18
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KeithS
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Here's my examples of this happening.

Happens via both DJI Go and Litchi.  

No issues with card recording, but playback to device is annoying when it does this.  Tried changing channels and it still persists.

2016-4-18
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