Can't connect to iPads
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mark
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United Kingdom
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When I try and connect my iPad to my Phantom 3 Advanced the DJI Go app stays on 'How to Connect' and doesn't give me the option click Camera ViewMy Phantom 3 and controller are both on the latest firmware.
Here are the things I have tried so far
  a different USB cable
  Uninstalling the DJI Go app, rebooting the iPad and re installing the app
  Deleting everything from the iPad and setting up as a new iPad, installing the DJI app
  Connecting in different sequences
  Two other iPads (neither of these connect to the Phantom)
  A different Phantom (borrowed a Phantom 3 Pro and the iPads wouldn't connect to that either)
  Contacting DJI support who said they can't help

It may be following a DJI firmware update towards the end of last year. Before then it did work.
All updates I've done were 'Success' on the check page.

It will connect to my iPhone and the camera view appears immediately when I plug in the controller.

Can anybody help and let me know why my Phantom 3 won't connect to iPads?

2016-4-21
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quickpoint
lvl.4

United States
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What generation of iPad are you trying?    Has these iPads ever connected to the dji app?
2016-4-21
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leorvasquez
lvl.2
United States
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If you click on the link below and scroll down a bit, on the right side of the page, you will see the list of supported devices that will work with the DJI GO App.

DJI Info Link
2016-4-21
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worleyles
lvl.3
Flight distance : 149078 ft
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leorvasquez Posted at 2016-4-21 22:17
If you click on the link below and scroll down a bit, on the right side of the page, you will see th ...

Hi,......fixed the same issue by running beta ios 9.3.2
2016-4-21
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mark
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quickpoint Posted at 2016-4-21 15:28
What generation of iPad are you trying?    Has these iPads ever connected to the dji app?

iPad Air 2. It used to work last year
2016-4-21
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flydodom
lvl.3
Flight distance : 321857 ft
United Kingdom
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mark@woottonpar Posted at 2016-4-21 23:11
iPad Air 2. It used to work last year

Apple offers free updates in return to redundant the device. Each day, I am getting update, update, update warning, I have been ignoring it, both on my iphone and the ipad air2. Because I know what comes next! :/
2016-4-21
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kevin.minton
lvl.1
Flight distance : 2593225 ft
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I had the same problem with my iPad 2 mini. It happened on mine after I did a reset using the reset option under settings on the iPad. The fix is you have to connect your iPad to your computer and go into iTunes on your computer and do a reset from there.
2016-4-21
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kevin.minton
lvl.1
Flight distance : 2593225 ft
United States
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Did you happen to do a reset recently on your iPad?
2016-4-21
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