Blur on the left side of footage
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georgecooper33
New
United Kingdom
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Hello,

I'm new to using the Phantom 3 Standard so I have no idea whether or not this is something simple...

So basically I went out with my Phantom today for the first time, and when I got back to check the footage, there was blur on the left side.

So at first I thought it was dirt on the lens, so I gave it a thorough clean and then went out again, but nothing had changed!
I've attached an image as an example.

Getting a bit worried that something is wrong with it, would really appreciate any suggestions!

Cheers
George

Field.jpg
2016-5-9
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AG0N-Gary
First Officer
Flight distance : 700846 ft
United States
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To my eye, your camera is defective.  It appears to have very bad chromatic aberration on the left half of the image.
2016-5-9
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georgecooper33
New
United Kingdom
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AG0N-Gary Posted at 2016-5-9 23:47
To my eye, your camera is defective.  It appears to have very bad chromatic aberration on the left h ...

Any solution for a fix?
2016-5-9
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AG0N-Gary
First Officer
Flight distance : 700846 ft
United States
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Send it for repair.  The camera lens is probably defective.  Maybe sensor, I'm not sure.  Usually lenses cause CA as far as I know.
2016-5-9
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Geebax
Captain
Australia
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AG0N-Gary Posted at 2016-5-10 09:50
Send it for repair.  The camera lens is probably defective.  Maybe sensor, I'm not sure.  Usually le ...

+1, yes, that lens is defective, send it straight back for exchange.
2016-5-9
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Ribfeast
lvl.2
Australia
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Mine has similar on the RHS, might need to do the same.  
2016-5-9
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DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
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Hello George, I'd suggest you to contact our Europe service center and send the drone for repairing because it is a hardware issue of the camera:
Email: support.eu@dji.com
Phone:+49(0)97479304200
Monday to Friday, 9:00AM-5:00PM (German Time GMT+1:00)
Online Support:Monday to Friday, 11:00AM-6:00PM (Netherlands Time UTC/GMT +1)

2016-5-9
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Hawks100
lvl.4
Flight distance : 134580 ft
United Kingdom
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I think i need glasses....
Whats wrong with the pic ???
2016-5-10
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DJI-BladeStrike
Second Officer
Flight distance : 872694 ft
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United States
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Hawks100 Posted at 2016-5-10 11:37
I think i need glasses....
Whats wrong with the pic ???

See how the right side is crisper than the left?
2016-5-10
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AG0N-Gary
First Officer
Flight distance : 700846 ft
United States
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Look at it in full resolution, not the thumbnail.
2016-5-10
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