Help! Firmware update failed, getting LOUD beeping!
1917 28 2016-5-10
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anthony.radford
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United States
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Hello all, I have a Phantom 3 Professional.  About a week ago, I tried updating my firmware to v1.8.0080.  After letting it run for over 45 min, and it never completing- either fail or succeed, I powered off the aircraft, thinking I would reload the .bin on the sd card, and try again.

After that, every time I power the P3P back on, I get steady LOUD beeping - D D D D....  And the controller doesn't connect to AC now. Well, I sometimes get camera feed, but no flight.

I have formatted sd (fat32) and reloaded firmware, and gone thru the cycle of trying to update the firmware a hundred times, even letting it run for hours on end, listening to the endless beeping! I've asked the Google Gods a thousand times, and tried everything I find.  I've even tried the trick of holding in the Link button while powering on!

All my connector cables are good and connected. (I am a computer, tablet and mobile phone repair tech by trade, so I trust my visual inspections).

Help me Obi-Wan Forums, you're my only hope!
2016-5-10
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anthony.radford
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Here is a short clip of what it's doing:
https://drive.google.com/open?id=0ByzyirEEwKf2eXZabHBPZktnb0k
2016-5-10
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DJI-Paladin
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Hello Anthony, the upgrading process normally takes 20-30 minutes.The noise of upgrade failure would stop in the process of re-upgrading. In your case, please format the sd card and extract the bin file to the card's root directory. Then upgrade the drone again and keep your eyes on the camera indicator.If it still fails, feel free to post the hidden upgrade log here. 升级指示灯.JPG
2016-5-10
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anthony.radford
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Paladin, as I have stated, I have been formatting my sd card, extracting bin, etc and letting it run for hours... All the while, the light do blink green/red.
2016-5-11
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anthony.radford
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DJI-Paladin, here's the hidden log:


[00017223]Delete history success.

[00017459]========== remo-con disconnect. boot(5) ============
[00017539]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00017618]Packet upgrade start...

[00017700]Packet checking...
[00017781]Packet vlink 01.08.0080 <-> 01.07.0060.
[00017861]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00017942]Done.

[00018022]Version checking[1]...
[00018131][03 05][00] v34.2.0.9 -> v34.2.0.9
[00018236][03 06][00] v0.0.0.0 -> v2.4.14.5 need upgrade.
[00018332][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00018859]========== remo-con disconnect. boot(5) ============
[00018939]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00019018]Packet upgrade start...

[00019099]Packet checking...
[00019181]Packet vlink 01.08.0080 <-> 01.07.0060.
[00019261]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00019341]Done.

[00019420]Version checking[1]...
[00019538][03 05][00] v34.2.0.9 -> v34.2.0.9
[00019657][03 06][00] v0.0.0.0 -> v2.4.14.5 need upgrade.
[00019751][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00018860]========== remo-con disconnect. boot(5) ============
[00018941]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00019021]Packet upgrade start...

[00019102]Packet checking...
[00019183]Packet vlink 01.08.0080 <-> 01.07.0060.
[00019263]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00019343]Done.

[00019422]Version checking[1]...
[00019531][03 05][00] v34.2.0.9 -> v34.2.0.9
[00019631][03 06][00] v0.0.0.0 -> v2.4.14.5 need upgrade.
[00019716][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00032296][11 00][00] device not detected.
[00018864]========== remo-con disconnect. boot(5) ============
[00018944]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00019024]Packet upgrade start...

[00019105]Packet checking...
[00019187]Packet vlink 01.08.0080 <-> 01.07.0060.
[00019267]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00019468]Done.

[00019548]Version checking[1]...
[00019657][03 05][00] v34.2.0.9 -> v34.2.0.9
[00019782][03 06][00] v0.0.0.0 -> v2.4.14.5 need upgrade.
[00019870][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00032460][11 00][00] device not detected.
[00045055][12 00][00] device not detected.
[00020866]========== remo-con disconnect. boot(5) ============
[00020947]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00021027]Packet upgrade start...

[00021108]Packet checking...
[00021189]Packet vlink 01.08.0080 <-> 01.07.0060.
[00021269]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00021349]Done.

[00021429]Version checking[1]...
[00021526][03 05][00] v34.2.0.9 -> v34.2.0.9
[00021626][03 06][00] v0.0.0.0 -> v2.4.14.5 need upgrade.
[00021711][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00034290][11 00][00] device not detected.
[00046870][12 00][00] device not detected.
[00059451][12 01][00] device not detected.
[00016902]========== remo-con disconnect. boot(5) ============
[00016986]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00017066]Packet upgrade start...

[00017150]Packet checking...
[00017233]Packet vlink 01.08.0080 <-> 01.07.0060.
[00017321]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00017403]Done.

[00017484]Version checking[1]...
[00030066][03 05][00] device not detected.
[00042648][03 06][00] device not detected.
[00042748][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00055330][11 00][00] device not detected.
[00016882]========== remo-con disconnect. boot(5) ============
[00016964]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00017045]Packet upgrade start...

[00017129]Packet checking...
[00017210]Packet vlink 01.08.0080 <-> 01.07.0060.
[00017291]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
.4.0.5 need upgrade. [00016878]========== remo-con disconnect. boot(5) ============
[00016960]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00017165]Packet upgrade start...

[00017249]Packet checking...
[00017332]Packet vlink 01.08.0080 <-> 01.07.0060.
[00017412]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00017492]Done.

[00017583]Version checking[1]...
[00030163][03 05][00] device not detected.
[00042743][03 06][00] device not detected.
[00042839][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00016878]========== remo-con disconnect. boot(5) ============
[00016961]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00017042]Packet upgrade start...

[00017128]Packet checking...
[00017210]Packet vlink 01.08.0080 <-> 01.07.0060.
[00017291]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00017373]Done.

[00017453]Version checking[1]...
[00018886]========== remo-con disconnect. boot(2) ============
[00018969]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00019049]Packet upgrade start...

[00019133]Packet checking...
[00019214]Packet vlink 01.08.0080 <-> 01.07.0060.
[00019295]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00019377]Done.

[00019457]Version checking[1]...
[00018905]========== remo-con disconnect. boot(5) ============
[00018987]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00019067]Packet upgrade start...

[00019151]Packet checking...
[00019233]Packet vlink 01.08.0080 <-> 01.07.0060.
[00019313]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00019395]Done.

[00019476]Version checking[1]...
[00032058][03 05][00] device not detected.
[00044640][03 06][00] device not detected.
[00044741][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00020891]========== remo-con disconnect. boot(5) ============
[00020973]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x2877ba71].
[00021053]Packet upgrade start...

[00021137]Packet checking...
[00021218]Packet vlink 01.08.0080 <-> 01.07.0060.
[00021299]Record vlink 01.05.0030 <-> 01.04.0010 (flow = 0).
[00021464]Done.

[00021546]Version checking[1]...
[00034127][03 05][00] device not detected.
[00046707][03 06][00] device not detected.
[00046807][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00059388][11 00][00] device not detected.
[00071969][12 00][00] device not detected.
2016-5-11
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anthony.radford
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And I let it run 1 1/2 hours, and utilized the Link Button trick this time...
2016-5-11
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DaveH
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Same problem. Vey disappointing to use official downloads only to have a useless quad straight away. Can anyone sort this out?
2016-5-12
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DaveH
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anthony.radford Posted at 2016-5-12 04:20
And I let it run 1 1/2 hours, and utilized the Link Button trick this time...

Anthony
Have you had any success in resolving your problems? I have updated my firmware but have no wireless connection from any of my devices. IOS x2 and 1 Android.
I recently updated the OS on my I devices to the latest version and haven't flown the Phantom since then. But as the Android doesn't work either I don't think that's the problem.
It seems as though the firmware is defective. Is there any way ypou know to downgrade to an earlier version that worked
Dave
2016-5-12
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anthony.radford
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Dave
I have not gotten the firmware to work on my "$1000 paperweight."  All I get is that constant incessant beeping. It's enough to make you bonkers!  And no, I've been all over the Googleverse, and have not found any solutions to my issue - the failed/corrupt update.

With your issue - I do know that after updating the aircraft firmware; you may need to go into settings and reconnect/pair the controller to the aircraft... Also, if the aircraft firmware has been updated, the controller needs updated as well.
2016-5-12
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cdvideo
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Canada
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Same Here but I get no light on my camera no red/green nothing at all , All was ok until the update ...... I have the red link light on used to link a different RC box I think.

And I do not get a log file I have turn on show hidden files but there is nothing there ....
Also I notice one moter geting warm I think the beeping is coming from the speed controllers or motors much like the flashing lights but beeping like the flashing lights..would do

2016-5-13
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cdvideo
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cdvideo Posted at 2016-5-14 09:35
Same Here but I get no light on my camera no red/green nothing at all , All was ok until the update  ...

I got it to boot up correctly but still had no camera or any control  green line across top of RC screen but said error as NO MC DATA ACCELEROMETER FAILED  fiddled with it some more and now back to the beep beep I am trying the firmware again to try to get it boot normally again..

Before upgrading I had camera working and everything now nothing I am now doubting this product Even a PC computer can be brought back up after the blue screen of hell ..  Basicly this is a computer with sensors and outputs

2016-5-14
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Nightingale
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I just deleted the .bin and tried again and it beeped until it hit 55% after which it made the startup sound and it updated correctly.
2016-5-15
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cdvideo
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Nightingale Posted at 2016-5-16 00:14
I just deleted the .bin and tried again and it beeped until it hit 55% after which it made the start ...

Where do you see the 55 percent
2016-5-15
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anthony.radford
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I've been trying that... At least a hundred times now... I even let it run for a couple hours on end
2016-5-15
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cdvideo
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anthony.radford Posted at 2016-5-16 01:12
I've been trying that... At least a hundred times now... I even let it run for a couple hours on end

do you ever get the feeling that you want to throw it against the wall The beeping is enough to drive one crazy I found if you turn the motor that is beeping you can quiet it down a lot
2016-5-15
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anthony.radford
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At $1000, the thought of throwing it against the wall is NOT an option, lol...

No, when I let it run, I shut it in my grandson's bedroom, which blocks out most the noise
2016-5-15
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Nightingale
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cdvideo Posted at 2016-5-15 18:21
Where do you see the 55 percent

In the app after I tabbed the update button,... I.m on a P3S
2016-5-15
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cdvideo
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anthony.radford Posted at 2016-5-16 02:07
At $1000, the thought of throwing it against the wall is NOT an option, lol...

No, when I let it ru ...

Take a look here re firmware update


2016-5-15
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anthony.radford
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Cdvideo- I'm guessing that not only are you hijacking my thread for your own problems, but you don't even read mine? I've mentioned a few times above that I've tried the "Link Button Trick" to no avail
2016-5-15
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anthony.radford
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DJI-Paladin Posted at 2016-5-11 03:46
Hello Anthony, the upgrading process normally takes 20-30 minutes.The noise of upgrade failure would ...

DJI-Paladin - you asked me to post the Hidden Log file for you, which i did, yet you've never responded back. Why ask me to do something if you're not going to follow through?
2016-5-15
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DJI-Paladin
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anthony.radford Posted at 2016-5-16 07:52
DJI-Paladin - you asked me to post the Hidden Log file for you, which i did, yet you've never resp ...

Sorry for that. It is recommended to use "Reply" button to reply the LOG so that I can get the feedback in time. reply.JPG

In your log, there are some hardware issues existing in the MC and ESC module.I'd suggest you to  contact our North American Service center for the diagnosis.Here is the contacting info:
  
Phone: +1 (818) 235 0789  
  Mon-Fri 9:00 am - 5:00 pm (PST
2016-5-15
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anthony.radford
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DJI-Paladin Posted at 2016-5-15 23:22
Sorry for that. It is recommended to use "Reply" button to reply the LOG so that I can get the fee ...

Ok, I not see a "reply" button, as I use the iOS app. I've been using the "comment" box on the bottom of screen.

Why contact Europe center? I live in United States... I did email them a few days ago, haven't gotten a reply yet
2016-5-15
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DJI-Paladin
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anthony.radford Posted at 2016-5-16 12:25
Ok, I not see a "reply" button, as I use the iOS app. I've been using the "comment" box on the bot ...

It it edited Sorry for the inconvenience caused.
2016-5-15
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anthony.radford
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DJI-Paladin Posted at 2016-5-15 23:22
Sorry for that. It is recommended to use "Reply" button to reply the LOG so that I can get the feed ...

What could be causing these issues with the MC and ESC?  It was all working properly prior to trying to update...  (I guess that teaches me NOT to update! Lol)

I'm just aggrivated, as there doesn't seem to be a way to restore or force load when something goes wrong, which from what I've read, happens a lot...
2016-5-16
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anthony.radford
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DJI-Paladin Posted at 2016-5-16 01:02
It it edited Sorry for the inconvenience caused.

Paladin, please excuse the "silly" question(s) regarding sending my bird in for repair, but I've never had to do any of this before.

1.  Does it matter that I bought it second-hand?  Being so, I won't have dealer info, etc...

2.  Do I pay the shipping, or do I get a label to print with the RMA?
2016-5-16
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digdat0
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anthony.radford Posted at 2016-5-16 15:46
Paladin, please excuse the "silly" question(s) regarding sending my bird in for repair, but I've n ...

i cant answer your first question, but for the second they will provide you with a FEDEX shipping label, pre-paid.
2016-5-16
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cdvideo
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anthony.radford Posted at 2016-5-15 17:06
Cdvideo- I'm guessing that not only are you hijacking my thread for your own problems, but you don't ...

I see you only mentioned that once. I am following this only to see if there is something that I can use to get mine going But if you do not need any comments so be it..
2016-5-16
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DJI-Paladin
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anthony.radford Posted at 2016-5-17 06:46
Paladin, please excuse the "silly" question(s) regarding sending my bird in for repair, but I've n ...

1. It doesn't matter if its second hand, as long as you have proof of purchase 2. As long as you are in the U.S., we cover the shipping cost both ways
2016-5-16
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anthony.radford
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cdvideo Posted at 2016-5-16 21:49
I see you only mentioned that once. I am following this only to see if there is something that I c ...

My apologies CdVideo.  I was quite harsh on you and you didn't deserve it.  Let's just leave it at I was having a bad day that day...  
2016-5-16
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