Unable to connect RC/MC to PC Assistant to Calibrate
7414 14 2015-1-18
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orlando.tony
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Ireland
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My Phantom 2 vision plus RC/MC will not connect to the PC.
I have done the following

Downloaded
driver
Phantom 2 assistant software v 3.6

I hear a noise when I connect the RC but no green light on bottom left hand corner on the assistant?
No Icon on the drives when connected?

When the assistant is open and the RC is connected I click the icon PHANTOM on the top right
I am asked to connect the controller?

When the assistant is open, I move the RC sticks but nothing moves on the PC?

PLEASE HELP???


2015-1-18
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teedo757
lvl.3
Flight distance : 1870 ft
United States
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What version of windows are you using?
2015-1-18
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Gerry1124
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United States
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You also need to install
Phantom RC Assistant Software v1.2
and connect your remote controller to that
RC = remote controller
PT2 = Phantom

If you haven't downloaded the windows driver

DJI WIN Driver Installer

you also need that installed.
2015-1-18
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chuckesl.email
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Gerry1124 Posted at 2015-1-19 06:00
You also need to install
Phantom RC Assistant Software v1.2
and connect your remote controller to t ...

I am having the same problem and I am running Windows 8
2015-1-19
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Gerry1124
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chuckesl.email Posted at 2015-1-20 00:55
I am having the same problem and I am running Windows 8

The transmitter will connect to the RC assistant 1.2
The Phantom will connect to the Phantom 2 Vision assistant 3.6
2015-1-19
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kevin
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Gerry1124 Posted at 2015-1-20 00:59
The transmitter will connect to the RC assistant 1.2
The Phantom will connect to the Phantom 2 Vi ...

Hello, first post here...

Upgraded to PC Assistant V 3.8 Firmware 3.12  I have installed win driver and connected to RC, that did seem to do something...

I can calibrate my RC sticks using RC assistant but when I connect the RC to PC Assistant the RC will not connect.  Should it? and if so what would a step by step be?

Thanks
2015-3-14
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Gerry1124
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kevin@brookhamp Posted at 2015-3-15 06:32
Hello, first post here...

Upgraded to PC Assistant V 3.8 Firmware 3.12  I have installed win driv ...

You connect and calibrate the remote controller sticks to the RC program.  Then you connect the Phantom to the PCs program and you can calibrate the sticks and the thumb wheel ( if you have it ).  Download and read the updated manual for your phantom you purchased,  It will explain everything there better than I can here.
2015-3-14
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Northofthe49th
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Canada
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kevin@brookhamp Posted at 2015-3-15 06:32
Hello, first post here...

Upgraded to PC Assistant V 3.8 Firmware 3.12  I have installed win driv ...

download this guide: https://www.dropbox.com/s/mv8d1h ... ry%20Guide.pdf?dl=0 and you will find everything you need in there to start,
also try phantomhelp.com, a lot of great links.
2015-3-14
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kevin
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Northofthe49th Posted at 2015-3-15 07:21
download this guide: https://www.dropbox.com/s/mv8d1hohc3mceym/DJI%20Phantom%20Vision%20Summary%20 ...

Thank you

What I realized is that PC Assistant calibrates the sticks when connected to the phantom via USB, not the RC. The RC is Radio Connected to the Phantom and I am able to see the stick calibration in the software.  I thought I had to USB connect the RC to the PC assist and now know I do not.
2015-3-14
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Northofthe49th
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kevin@brookhamp Posted at 2015-3-15 07:40
Thank you

What I realized is that PC Assistant calibrates the sticks when connected to the phanto ...

Kevin,
Just to keep terms straight, it is the Phantom Vision Assistant, not PC Assistant, please read up and familiarize yourself to make it easier to diagnose etc.
Happy flying and thanks for reporting back.
2015-3-14
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kevin
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My bad.. And thanks again
2015-3-14
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jvdzon.xs4all
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Northofthe49th Posted at 2015-3-15 08:00
Kevin,
Just to keep terms straight, it is the Phantom Vision Assistant, not PC Assistant, please r ...

Still I must say I have the same problem with my mac.
Tried it on two different macs, both Yosemite, and on a windows XP machine.
It refuses to connect the PT2 program to the drone. (I use version 3.6)
USB is in the Mac and other side in the drone

As an error message it says: "Please connect to the controller"

Seperately connecting to the controller with the RC program is a piece of cake.
2015-5-3
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graysrule1
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Mine is doing the same thing.

Will not detect the Phantom.

RC works fine on its assistant.

I am thinking some thing may be wrong with my hardware or the cord?
I have tried everything above and can not get 3.8 or even 3.6 to detect the Phantom.

I am also having to rebind the Tx with the Phantom all the time.

Thinking that is a sign of something larger going wrong maybe with my hardware?

Any advice would be appreciated.
2015-10-12
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Northofthe49th
Second Officer

Canada
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graysrule1@gmai Posted at 2015-10-12 20:50
Mine is doing the same thing.

Will not detect the Phantom.

Grays,
have you had it connected successfully before?
Have you done any other computer updates?
Double check that the DJI win driver is installed on your PC or reinstall it..
Try a different USB port on your computer, this has worked for some...
2015-10-13
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roy
Second Officer

United States
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If all else fails you may need to check out the USB port on the bird. Could have gotten damaged. Can happen. Replacment harnesses with the minis USB connector are available. Hope it's just then win driver. First try uninstalling the driver and installing a fresh copy.
2015-10-16
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