Where can I get this spare part?
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test1
New

United Kingdom
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I crashed my Phantom 3 Professional yesterday and just realised that it's missing the plastic sponge separate thing by the camera. There's 4 of them on each corner but I can't see how to buy one as they don't appear to be on DJI spare parts store. Does anyone know how I can get one of these?
2016-6-13
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FAS1
lvl.4

United States
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Your P3P came with an extra set when you bought it. Look in the box with the prop removal tool. They are called vibration dampers I believe.
2016-6-13
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test1
New

United Kingdom
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Thanks I'll check in the box! Are you suppose to use the prop removal tool every time or just when it's hard / stuck? I've never used it I just use my hands, is that bad??
2016-6-13
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ZeeKeezer
lvl.2
Flight distance : 13970 ft
United States
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I just use my hands, the tool is if it gets to hard to get off (the blades). Best buy also sells teh sponges
2016-6-13
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DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
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Sorry for your crash, test1.I'd suggest you to get in touch with EU tech support and send the drone to our service center for fixing. Here is the contacting information: 联系欧洲.JPG
2016-6-14
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