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Brand new DJI Phantom 3 Advanced controller can’t be found in GO app
611 10 2016-6-18
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userbeb3375fdf
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United States
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Hello, I just received the P3A today, and I can’t seem to be able to see the drone in the GO app. I have tried reinstalling the app, using different devices and different cables, all to no avail. Everything is connected, but the app says “How to connect.”

Anyone know how to fix this?
2016-6-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Does it also say Ignore anywhere? and can you swipe the page sideways, to get under that?

RedHotPoker
2016-6-18
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JimB
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United Kingdom
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Presumably you have connected the device the app is installed onto the drone's wifi?

JimB
2016-6-18
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userbeb3375fdf
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RedHotPoker Posted at 2016-6-18 08:24
Does it also say Ignore anywhere? and can you swipe the page sideways, to get under that?

RedHotPok ...

Here's a screenshot:
IMG_2934.PNG
2016-6-18
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userbeb3375fdf
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JimB Posted at 2016-6-18 10:05
Presumably you have connected the device the app is installed onto the drone's wifi?

JimB

It's lightbridge on the P3A
2016-6-18
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don.kulinowski
lvl.1
Flight distance : 45686 ft
United States
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I'm having that EXACT same problem. I just received my drone back from repair and they did not sync the remote to the drone. I tried EVERYTHING and it still said "Disconnected", so as a last resort I tried uninstalling the DJI Go app and reinstalling it. Now I cannot get past the initial screen and get to the "Camera" screen. I'm thinking I may have to return this again for service. Very frustrating. These should come back from repair paired together.
2016-6-18
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bfd300
Second Officer
Flight distance : 73661 ft
United States
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It's prob your mobile device..i had the same issue w/ Ipad1...wont work....had to get a newer ipad.
2016-6-18
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userbeb3375fdf
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don.kulinowski Posted at 2016-6-18 17:08
I'm having that EXACT same problem. I just received my drone back from repair and they did not sync  ...

Yeah I'm kinda ticked as well. Just waiting for them to email me back, not there on the weekend! Hopefully they can get it working.
2016-6-19
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userbeb3375fdf
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bfd300 Posted at 2016-6-18 17:41
It's prob your mobile device..i had the same issue w/ Ipad1...wont work....had to get a newer ipad.

I'm using a compatible device! iPhone 6
2016-6-19
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userbeb3375fdf
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RedHotPoker Posted at 2016-6-18 08:24
Does it also say Ignore anywhere? and can you swipe the page sideways, to get under that?

RedHotPok ...

Nope...there's not.
2016-6-19
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Ok, thanks. Not sure, if you can't swipe the page...

RedHotPoker
2016-6-19
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