No camera signal (black screen) in DJI Go App
5964 22 2016-6-26
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KrasheR
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Flight distance : 43799 ft
Poland
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So 2 days ago i bought a DJI Phantom 3 Standard, updated the firmware etc. The problem is, when i connect my phantom with DJI Go the screen is black and doesn't show the camera preview. This happens on Samsung Galaxy S3 (GT-i9305), but when I connect with my Samsung Galaxy S3 mini (GT-i8190) it works fine. Its laggy because this phone is old and i would like to use it on my S3.

The drone CANNOT be broken, i think its GO app issue or my S3.

Any help would be appreciated.

P.S: Sorry for my bad english :v
2016-6-26
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DJI-Paladin
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Hong Kong
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Hello KrasheR, both of your devices may not strong enough. I'd suggest you to try the devices in the list below.What's more, you can also reinstall the DJI GO app on your S3 after syncing all the flight records. 兼容列表.JPG
2016-6-26
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huntcool001
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Buying a cheap Android tablet for about 100$ would be a good idea.
2016-6-27
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KrasheR
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Flight distance : 43799 ft
Poland
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huntcool001@gma Posted at 2016-6-27 12:59
Buying a cheap Android tablet for about 100$ would be a good idea.

That wouldn't be a problem if the clip which is holding the device was bigger. The DJI Phantom 3 RC clip cannot handle tablets etc.
2016-6-27
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KrasheR
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Poland
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DJI-Paladin Posted at 2016-6-27 09:01
Hello KrasheR, both of your devices may not strong enough. I'd suggest you to try the devices in the ...

Thanks for the advice, I will check it out!
2016-6-27
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04red6
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KrasheR Posted at 2016-6-27 17:13
That wouldn't be a problem if the clip which is holding the device was bigger. The DJI Phantom 3 R ...

Sure it can. How do you think all of us use ipads and android tablets and DJI recommends them?Or do you have a standard?
2016-6-27
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huntcool001
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04red6 Posted at 2016-6-28 09:22
Sure it can. How do you think all of us use ipads and android tablets and DJI recommends them?Or do ...

Yeah, he has a Phantom 3 Standard.   The clip on it is pretty small, I'm not sure if there's any after market accessories one can buy about it though.
2016-6-27
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KrasheR
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Poland
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huntcool001@gma Posted at 2016-6-28 05:03
Yeah, he has a Phantom 3 Standard.   The clip on it is pretty small, I'm not sure if there's any af ...

I considered buying thing like in this video:

But I am not sure do I want tablet or a new phone... I think the tablet is better.
2016-6-28
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huntcool001
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KrasheR Posted at 2016-6-28 17:05
I considered buying thing like in this video: https://www.youtube.com/watch?v=udFEPjdbqLs

But I a ...

A big screen is infinitely better if you fly regularly. Details are too difficult to see on a 5-inch phone screen when you're flying and can't get to the screen as close as you normally use a cellphone.  
2016-6-28
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KrasheR
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Poland
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huntcool001@gma Posted at 2016-6-28 11:15
A big screen is infinitely better if you fly regularly. Details are too difficult to see on a 5-in ...

Yes you are right, but do you know any cheap tablets which could handle the DJI Go App? At least to see FPV?
2016-6-28
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huntcool001
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KrasheR Posted at 2016-6-28 17:20
Yes you are right, but do you know any cheap tablets which could handle the DJI Go App? At least t ...

I do not know. You can buy some cheap ones and test, if it doesn't work, then return the tablets. It depends on the return policy of merchandise in your country.
2016-6-28
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AndroidG33K
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I do not understand DJI !! I received my Phantom 3 Standard yesterday .. before hitting anything, plugged everything in to get it fully charged (good 2 hours) .. during that time, figured I sit and watch most of the tutorial videos.

Well, once I was comfortable .. put it all together .. now, I'm using a Verizon Samsung Galaxy S7 edge for the DJI Go. So .. steps I followed:

1. Turned on RC
2. Connected SGS7edge via WiFi to PHANTOM
3. Turned on Drone (waited good minute)
4. Executed DJI Go
5. DJI Go connected, Camera highlighted (blue) to view, everything good

This is where the nightmare started .. DJI Go tells me to update the Firmware .. so, updated (I should have hit the FORUMS before doing this) .. 100% Completed .. reset all.

1. Turned on RC
2. Connected SGS7edge via WiFi to PHANTOM
3. Turned on Drone (waited good minute)
4. Executed DJI Go
5. DJI Go connected, Camera is no longer highlighted blue to view,  stays grey and nothing
6. Drone is continuously fast flashing (I don't know if it even white or yellow) the rear lights on the blades and beeping !!!
7. RC light always red now .. will no longer switch to green !!! So this is telling me that the RC will not bind with the Drone !!!

I've had this damn thing 5 hours, hadn't even been able to get it outside to enjoy for a minute .. Not exactly the GREAT IMPRESSION you want to give a new customer DJI !!!

This thing is heading back to Best Buy today.
2016-6-28
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KrasheR
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Flight distance : 43799 ft
Poland
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AndroidG33K Posted at 2016-6-28 16:54
I do not understand DJI !! I received my Phantom 3 Standard yesterday .. before hitting anything, pl ...

Have you tried updating the firmware again? My P3S failed at first attempt of the update too.
2016-6-28
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AndroidG33K
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KrasheR Posted at 2016-6-28 10:11
Have you tried updating the firmware again? My P3S failed at first attempt of the update too.


Yes .. followed many instructions on this forum in regards to wiping the sd card and placing the *.bin file at root and trying again .. even followed one instruction for trying to downgrade back to 1.5.07 .. everything and anything I did resulted in the same.

The only strange thing I noticed was from "DJI-Paladin" post in regards to the compatibility of devices to the App version on IOS and Android .. My Samsung Galaxy S7 edge didn't even make the listing !!!
2016-6-28
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KrasheR
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Flight distance : 43799 ft
Poland
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AndroidG33K Posted at 2016-6-28 17:14
Yes .. followed many instructions on this forum in regards to wiping the sd card and placing the * ...

I am sorry that you are having problems. Have you tried contacting the DJI Support?
2016-6-28
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AndroidG33K
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KrasheR Posted at 2016-6-28 10:30
I am sorry that you are having problems. Have you tried contacting the DJI Support?

Not going to bother .. they'll just tell me to send it in to there support. Since I just got this yesterday from a local retailer here in the US called Best Buy .. I'm just going to return it. Just undecided on whether to just refund or exchange.
2016-6-28
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AndroidG33K
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AndroidG33K Posted at 2016-6-28 10:36
Not going to bother .. they'll just tell me to send it in to there support. Since I just got this  ...

Well I decided to try it one more time .. Best Buy exchanged it out for new.
2016-6-28
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Captain Charlie
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KrasheR Posted at 2016-6-28 05:13
That wouldn't be a problem if the clip which is holding the device was bigger. The DJI Phantom 3 R ...

I am using a 9.7" tablet with my P3P and the RC holder works fine. Firmware updates are the problem now.
2016-6-28
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alternative
New
Flight distance : 512 ft

Greece
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And what about Lenovo tablet A7600-h android 4.4.2 ?When i switch from camera to photo no signal appears on the screen and the app stops.Is that firmware problem ???Phantom 3stand
2016-6-28
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04red6
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huntcool001@gma Posted at 2016-6-27 23:03
Yeah, he has a Phantom 3 Standard.   The clip on it is pretty small, I'm not sure if there's any af ...

I have one of these on another radio. It is pretty strong and holds tight.

Tablet holder 7.9"

Tablet holder 9.7"

2016-6-28
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04red6
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AndroidG33K Posted at 2016-6-28 12:34
Well I decided to try it one more time .. Best Buy exchanged it out for new.

Be sure you are using the correct firmware version. It kind of sounds like you might have loaded the wrong bin file. There are three or four different firmware versions. Pro, advanced, standard and maybe the 4K .
2016-6-28
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04red6
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Captain Charlie Posted at 2016-6-28 14:09
I am using a 9.7" tablet with my P3P and the RC holder works fine. Firmware updates are the proble ...

He has a standard. It has a little holder for phones only.
2016-6-28
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AndroidG33K
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Well this time, all went very smooth. Still using my Samsung Galaxy S7 edge .. placed everything in Airplane Mode and enabled WiFi only.

This time, I did nothing in regards to firmware updates

Took the P3S for a small test flight lastnight in the park around my apartment .. smooth and extremely responsive .. definitely impressed.

Now to hit the tutorials to see what this can really do
2016-6-29
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