Donnie
First Officer
Flight distance : 3636782 ft
United States
Offline
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Dave ,
If it is a new Aircraft then yes, You are covered ( I dont work for DJI but cant see why this would not be covered )
Your assumption is correct , the system must be sent to DJI for Repair, The video board is damaged or corrupted, this can sometimes happen if you leave the RC Transmitter on and Update the Aircraft. Or hard landings or corrupted file installs.
If anyone else would like to confirm my diagnosis please chime in , I have never seen this repaired without going in to a service center.
The only possible fix would be to rollback the CAMERA version firmware and see if it may work, this is a long shot but at least worth a try .
Donnie
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