ctrouillet
 lvl.2
France
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I bought a 1 Inspire Pro in April 2016, I crashed my aircraft (pilot error) and broked the X5 Gimbal. I went through my dealer for repair, result: two months without the camera but rather happy with the repair cost € 600.
After receiving a new camera, I'm glad to finally test the Osmo. After updating the firmware, the camera is very noisy with the fan. I contact directly DJI Europe that requires me to return the camera.
15 days later, I receive a new camera. Unfortunately, this new camera has a problem at the level of the gimbal: in certain positions (on Osmo and Inspire 1) it makes a lot of noise and presents a dysfunction. Besides, before the delivery, I received a notification from UPS, saying that the parcel had been damaged. When I received the parcel few days later, this one was perfectly packed so I accepted it (UPS had probably changed the packaging) but the camera presents a malfunction. I also found a single screw in the box.
I contacted again DJI Europe that requires me to return the camera stating that they will change me quickly. I do quickly. 10 days more, no news of my camera. This has been delivered by UPS ... In short, a little tired of these stories: I just want to have a camera in good working order and able to produce videos (new professionnal activity). Very disappointed with the quality of DJI!
PS: sorry for my broken English
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