Hi,

I've been having some issues with colors smearing or 'ghosting' when it comes to objects in motion causing a color trail. I have a Inspire 1 Pro with the X3 gimbal and I'm on the latest firmware. The problem seems to persist more with brighter or neon colors but I've even seen it happen with trees leaving a magenta colored trail against blue skies. I'm including links of shots in various conditions. One is during a bright sunny day with the ND on, 100 iso, 1/320 shutter or so, and using AWB. The other clip is during dusk with no ND, 200 iso, and 1/50th shutter, and custom white balance of 5600k. The mountain bike clips were with no ND, 100 iso, and a shutter of 1/120th or so. As you'll see the problem seems to occur with fast moving objects. One thing I've suspected it might be is under exposure? Even with the bright sunny day I might have under exposed by a stop or two but the problem is very apparent, especially at the tops of the trees. I've also included links for two separate clips(mountain biking) that were taken within minutes of each other and one is fine and the other has the color smear. I haven't been able to find anyone else with this problem from searching throughougly on the web but hopefully someone has answers out there.
Thanks!

https://drive.google.com/drive/f ... Rjh6eHc?usp=sharing

Hello longshanks, are these videos original videos from the SD card? Did your X3 camera crash or have any physical damage?

DJI-Paladin Posted at 2016-8-19 17:06
Hello longshanks, are these videos original videos from the SD card? Did your X3 camera crash or hav ...

Yes, these are the original clips from the SD card. And yes, it crashed a while ago but the only damage was the VPS module and some broken props. It was inspected, repaired, and tested by DJI and sent back to me.

longshanks Posted at 2016-8-19 23:34
Yes, these are the original clips from the SD card. And yes, it crashed a while ago but the only d ...

Is this an issue that you noticed right after getting it back from repair, after a firmware update or long term storage?

DJI-Jamie Posted at 2016-8-19 11:18
Is this an issue that you noticed right after getting it back from repair, after a firmware update ...

Well I first noticed it 6-22-16 so that was before the crash but it was after the firmware update in April which was version 1.8.1.00
I hadn't noticed any issues before that so perhaps it was? Is there a way to 'backdate' the firmware?

longshanks Posted at 2016-8-20 01:01
Well I first noticed it 6-22-16 so that was before the crash but it was after the firmware update  ...

You can only go back one previous firmware version. You can try the downgrade to see if the issue persists.

longshanks Posted at 2016-8-20 01:01
Well I first noticed it 6-22-16 so that was before the crash but it was after the firmware update  ...

Is this X3 camera stored in a wet environment or did it have any water damage？

DJI-Paladin Posted at 2016-8-22 10:21
Is this X3 camera stored in a wet environment or did it have any water damage？

No, completely stored in a dry place and its never had any water damage

longshanks Posted at 2016-8-22 13:24
No, completely stored in a dry place and its never had any water damage

Does upgrading or downgrading help?