What is a RMA form ???
3185 3 2016-8-30
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Door Medic
lvl.2

United Kingdom
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Have cracks on my P3A shell, so far so good with the service I have had from DJI
They have sent me a shipping label, but asked me to send a copy of the RMA form with purchase receipt, is the RMA form the Global Technical  support form??
Do I just send the aircraft or all of it?
Can't see the point of sending SD card, Controller or Battery
Anyone help please
TIA
2016-8-30
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hello Door Medic, please refer to this link: http://www.dji.com/service/policy . You can download the Global Technical support form.
Generally speaking, tech support will send you an email contain the support form.Could you please provide your email address?I will help to look into it.
And no need to send the SD card,controller or battery , you could just send in the aircraft.


form.png
2016-8-30
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Door Medic
lvl.2

United Kingdom
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garagedoor.medic@ntlworld.com
I have received this email but I was looking for the words RMA
Thank you
2016-8-31
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Door Medic Posted at 2016-8-31 17:58
garagedoor.medic@ntlworld.com
I have received this email but I was looking for the words RMA
Thank y ...

Once you get the unit into the Europe Repair Center, you will be up and running again in no time.
2016-8-31
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