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900 3 2016-9-12
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rbh-andy
lvl.3
Flight distance : 7489642 ft
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Hello,
I own amongst other DJI copters a phantom 4.
Frequently I'm doing facebook live drone videos and I recognized that the aspect ratio is sometimes different.
Sometimes I have a nice 16:9 picture, sometimes I got a 16:9 with 4:3 letterbox, like you can see here:

Does anybody has the same issue and know the reason for this? Can I avoid the 4/3 letterbox by using special settings?

Thanks for your help!
Best Andy
IMG_8915.PNG
2016-9-12
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peter
Second Officer
Flight distance : 545377 ft
United Kingdom
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Their mobile app is very broken with respect to videos. It might be that? Or do you see the same on a "real" computer?
2016-9-12
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rbh-andy
lvl.3
Flight distance : 7489642 ft
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Germany
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peter@wonderlan Posted at 2016-9-12 13:05
Their mobile app is very broken with respect to videos. It might be that? Or do you see the same on  ...

That'a just from the screenshot of my phone.
2016-9-14
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camchute
lvl.2
Flight distance : 985623 ft
United States
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Try switching to video priority mode (16:9) instead of photo priority (4:3) using the HUD.  It's located on the right hand side above red shutter icon.
2016-12-4
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