DJI Natalia
Administrator
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Hello sir, may I know your case number? if problem caused by product faulty, and within warranty period, we will help you deal with it, DOA or RMA, please do not worry about it. If you have sent it to retailer from whom you bought it, you could contact with him to check process as well.
You could check our after-sales policy on this website: http://www.dji.com/service/policy |
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