Osmo + shipping date confusion
936 6 2016-9-16
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cochran.ken
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Please help me get correct information about the ship date of my order 001191907261I ordered 8/26 when the dji site said 10-15 days after payment.  After 15 days, I was told by sales support my unit would ship in 3 days.  Then on 9/16 I got an email from sales support saying that due to unexpected demand, the orders have been delayed, but no further info was given.  I need to know when my Osmo + will ship.  Please confirm.


2016-9-16
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topron44
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Good luck. I've got nothing but a run around. My payment was received on 28 August and they are telling me it would be the 19th at the earliest. That's not even close to 10-15 business days.  I bet money they don't have them to ship. I've not read one single person that has received theirs yet.
2016-9-16
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DJI Store
DJI team

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topron44 Posted at 2016-9-17 10:11
Good luck. I've got nothing but a run around. My payment was received on 28 August and they are tell ...

topron44, may I know your order number so that I can check the latest order status for you?
2016-9-19
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DJI Store
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Hong Kong
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Hi, Ken, sorry for the unhappy experience. Some item in order are in short supply. We will ship out items available first later today or tomorrow. Sorry again for the inconvenience caused.
2016-9-19
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topron44
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DJI Store Posted at 2016-9-19 20:33
topron44, may I know your order number so that I can check the latest order status for you?

My order number is as follows. 001192265032. Thanks.
2016-9-20
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尚影
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Hong Kong
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Ken, available items have been shipped out.
2016-9-21
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topron44 Posted at 2016-9-20 22:11
My order number is as follows. 001192265032. Thanks.

It will be shipped out later today.Sorry again for the waiting time.
2016-9-21
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