camera issue
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gbrenema
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United States
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One of my P3 Pros has developed a camera that jerks around in every direction with out stabilizing after turning on the unit. No physical damage and total free movement. Purchased  1/21/16. Local shop has not seen anything like it and has no answers.
2016-9-21
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Phantom Help
Captain
Flight distance : 228255 ft
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United States
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Did you crash? Got a video?
2016-9-21
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gbrenema
lvl.1

United States
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Phantom Help Posted at 2016-9-21 20:02
Did you crash? Got a video?

No crash was involved
2016-9-21
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DJI Mindy
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Flight distance : 7 ft
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Hi, did you try to do a gimbal calibration?
And could you please record a video of the issue? I'll help to check it.
2016-9-21
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gbrenema
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United States
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DJI Mindy Posted at 2016-9-21 20:26
Hi, did you try to do a gimbal calibration?
And could you please record a video of the issue? I'll  ...

Yes I tried a gimbal calibration with no effect. It just does rapid movement up down and sideways nonstop until you kill the aircraft battery power.
2016-9-21
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DJI Mindy
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gbrenema@ix.net Posted at 2016-9-22 14:26
Yes I tried a gimbal calibration with no effect. It just does rapid movement up down and sideways  ...

It's probably a hardware issue.I'd suggest you to get in touch with tech support and send it in for fixing.
They can be contacted via support.us@dji.com
2016-9-21
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Hawks100
lvl.4
Flight distance : 134580 ft
United Kingdom
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I find your discription Very offensive. Spastic is a word that describes many different conditions,none of them to do with cameras.

I would like DJI to remove your insulting comment.

My child has a very difficult condition, but Never would i use that word.
2016-9-21
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DJI Mindy
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Sorry,we've edited that word out of the thread and title.
FYI: https://en.wikipedia.org/wiki/Spastic
2016-9-21
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Hawks100
lvl.4
Flight distance : 134580 ft
United Kingdom
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Thank you Dji Mindy..
2016-9-22
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