GB44
Second Officer
Flight distance : 343848 ft
United Kingdom
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Paul kent,
Your missing the point. DJI knew fine well that this IOS was not available, but they decided to break sale of goods acts in probably numerous countries by selleing a product that was not as described and not as marketed e.g. no IOS App. So those expecting to fly their new purchase with newly purchased iPads were simply left with an aircraft that sits in its case until the issue is resolved.
This is why the so called Whingers are asking for DJI as a gesture of good faith, to restore the balance and pay for their incompetence, for not getting the App approved last year, well before the revised release date in 2015.
You must be deluded if you beleive that this is Apples fault. DJI had time to plan and programme the release date in conjunction with getting the App approved with Apple. In fact Apple even ask when Apps are submitted if the aproval is to coincide with a launch or release date so that they can try and work together with the App developer. DJI technicians are not stupid, they all knew about the IOS App not being ready for release. The CEO of DJI simply made the call to delay the release date of the Inspire due to technical problems last year, but thought he would just ignore the App issue and just take peoples money.
This in its basic form is wrong, probably and most likely illegal, but simply frustrates those customers who purchased their Inspire in good faith with hard earned money. So please PaulKent have some respect for us Customers who are in this situation, the fault lies squarley with DJI and they need to stand up and be counted for their inactions and poor customer service.
Yes DJI are now in between a rock and a hard please, but don't be so naive to think that DJI has no part in this to answer to. As for time scales, I preordered in November last year so that is 3 months and into the fouth month now, how much time is enough time? Well in legal terms the time was at the point of sale and that passed weeks ago for many.
Please understand, we probably all accept and agree the Inspire is a work of art, looks fantastic, and from other users is a dream to fly. Those waiting for the IOS App are simply frustrated at not being able to fly the damm thing and wonder if this black case should be returned for refund or just wait another few days, another week, another month, who knows how long.
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