Error Message on SLEEP Mode
810 6 2016-9-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
globalsolutions
New

Italy
Offline

Hi all,

I'm having a very strange error message everytime I try to switch into "sleep-mode" my brand new Osmo.
Android DJI App says : "The INSPIRE 1 Zenmuse X3 camera does not support Sleep Mode".

Sounds bad to me.

Do you Know why ?

Thank you
Antonio
Italy

Here is a Youtube video I've shot for this issue :

Please find attached to this message a couple of picture I've taken.


Error Message

Error Message

Picture 1

Picture 1

Picture 2

Picture 2
2016-9-30
Use props
globalsolutions
New

Italy
Offline

Please do accept my apologize.
Is there anyone that could solve this issue ?
2016-10-3
Use props
globalsolutions
New

Italy
Offline

Please do accept my apologize.
Is there anyone that could solve this issue ?

Sorry double post, double click.
2016-10-3
Use props
globalsolutions
New

Italy
Offline

Anyone ?
Do you have a status update ?
2016-10-8
Use props
globalsolutions
New

Italy
Offline

Anyone on this issue ?
2016-10-28
Use props
valealvarez.s96
lvl.3
Argentina
Offline

globalsolutions Posted at 2016-10-28 09:50
Anyone on this issue ?

I know the feel bro, waiting to much for a reply, o to dji support on the computer and there is a live chat for Osmo, they answer in real time, or call and the north america phone for support.

My advise would be to update the firmware
2016-10-28
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

Hi, sorry about the delayed response, please update the firmware and see if it's fixed.

If not, please go to www.dji.com/support and follow instructions to send it in. Thank you.
2016-10-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules