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Small piece missing from rear leg
700 11 2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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hi
I need to repair my drone after a silly accident, Sport mode at too low perhaps

It is a small piece of the rear leg




Where can I order this piece ? please.

Thankyou

Stephen
2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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No other damage luckily, I was showing the kids how good it was, 'translated' that means I was showing off  

Never again, I shall be sensible at all times
2016-10-15
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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stephen_carney@ Posted at 2016-10-16 02:35
No other damage luckily, I was showing the kids how good it was, 'translated' that means I was showi ...

What no video ???

These things happen I suppose, it's how I learned, let others make the mistakes

I'm sure the advice from the mods in other cases was to email DJI support, I suspect they might send a replacement at a cost you cannot refuse (free ?).....But I could be wrong.
2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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lol nah no video, at the time I may have a little too much of the delicious Mango Wine what no drunkish emoji??
2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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Looks as though https://www.uavwholesale.com.au/ is the Australian repair centre, I will work through with them



Phantom 4 Landing Gear - Spare Part NO. 26   is what I need it seems
Though I have sent them the photo and asked.







2016-10-15
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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It's a part of the landing gear assembly. You would wither have to buy a whole replacement landing gear, or contact support@dji.com to see if they are able to provide that part to you. I cannot guarantee the latter is possible or without cost.
2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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Thanks DJI-Jamie, I will try the local company first
2016-10-15
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stephen_carney
Second Officer
Flight distance : 70873 ft
Australia
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Ok have emailed support@dji.com as local guys said I needed the whole landing gear $$
2016-10-17
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peter
Second Officer
Flight distance : 545377 ft
United Kingdom
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I had one of those little covers pop off during a flight, never to be found, and after some back and forth with DJI support EU I got a set of replacements. They have a team, in  EU at least, that deal with "Small Parts Replacement" (SPR) ... maybe ask for that.
2016-10-18
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poppylfh-sp
lvl.4
Flight distance : 3323248 ft
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United States
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I lost one also and another coming loose, contacted support and got a complete set of 4 free in a very short time. Not real easy to pop in the replacements but did then put tape around the leg there to make sure won't pop out again.
2016-10-19
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lilsou
lvl.4
Flight distance : 1398376 ft
United States
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Mine hasn't came loose yet, but I do notice that one of them is not flush with the landing gear. When I run my finger over it, it is off a little. I try to push it in a bit, but it flexes back to its original setting and is quite annoying lol
2016-10-19
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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lilsou Posted at 2016-10-19 14:40
Mine hasn't came loose yet, but I do notice that one of them is not flush with the landing gear. Whe ...

Perhaps if you warm it up, with a hot air gun, you could then squeeze it back, and hold in place well it cools down. ;-)


RedHotPoker
2016-10-19
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