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Osmo Mobile won't "Mount"
2716 4 2016-10-24
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wayne5
lvl.1

United States
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Just purchased the OSMO mobile edition and no matter what it won't "see" my camera as mounted in the holder.  Everything else seems fine.  The bluetooth light is on showing connection and the power button is green.  The instructions are of little help.  

Any suggestions?
2016-10-24
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Jimmyb
lvl.4
Flight distance : 9987 ft
United Kingdom
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Weirdly, it has a phone sensor which doesn't seem to 'sense' 'many phones. Try covering the little sensor behind where the phone sits with something.
2016-10-24
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jangermann
lvl.4
Flight distance : 182680 ft
Denmark
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Just disable phone detection.
2016-10-24
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Please try the methods as mentioned, besides, the phone detection option is only available for android devices.
If no improvement, please record a short video for us, thanks.
2016-10-25
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djiuser_OHraAHiITixB
New

Sri Lanka
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How to rest
5-7 05:45
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