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Big disappointment - horizontal/roll drift - EVEN WITH IMU 3.0!!!
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6207 64 2015-2-5
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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The technical support acts like a robot. Always giving the same answer. "Calibration!", "Calibration" and "Calibration". I hve done uncountable of calibration, auto tune stability, calibration center, mounted the lens support, reduced the weight, added the weight but still the same. I'm 100% sure the new firmware caused the horizon drift. I'm not the only one having this issue. There so many people out there struggling with me. All because we have upgraded the firmware from 2.1 to 2.3. But DJI will never want to help. They don't even consider to help us, never even read of problem. Their only solution is to calibration. Our request is very simple. We wanted to fall back to version 2.1 and DJI doesn't care. I believe many of us are regret of buying DJI product.


2015-2-5
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DJI-Cathy
Second Officer

Hong Kong
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Dear Customer,

if you have any problem with your Ronin or Ronin-M, please kindly send your email to support@dji.com, we will help you, THX~

Best Regards!
DJI-Cathy
2015-6-20
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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Hong Kong
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Sorry to hear about the problems you've been having. Here's a quick question...when the horizon has drifted and you perform a calibrate system, are you seeing the horizon correct itself or does it stay cocked to one side?
2015-2-5
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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DJI-Paul Posted at 2015-2-5 20:15
Sorry to hear about the problems you've been having. Here's a quick question...when the horizon has  ...

The moment I clicked "Calibration System", all axis is leveled. I did power cycle the Ronin and it works fine. But it doesn't last for long. Few minutes later, it drifts again. Sometimes towards to the left and sometimes to the right.
2015-2-5
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schopeno
lvl.1
Flight distance : 108678 ft
Israel
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Hi,

I have also same problem : drift pan and drift roll since this V2.3, I used Ronin before with a lot of equipement : Epic, Canon, BMP.. no problem. Now, with this V2.3, it's always a nightmare in set ! spend a lot of time to solve problem with RC or apps, noze in the phone, no good on set

we need to have a new firmware version who resolve this drifting problem.
2015-2-10
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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schopeno Posted at 2015-2-10 23:36
Hi,

I have also same problem : drift pan and drift roll since this V2.3, I used Ronin before with a ...

Please provide me your email address. I send you the solution.
2015-2-10
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arturochu.gmail
lvl.1

Mexico
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hey man could you send me the software to downgrade? i have the same problem.
2015-2-10
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arturochu.gmail
lvl.1

Mexico
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arturochu@gmail.com
2015-2-10
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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Sent. please check.
2015-2-11
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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I got the mail bounced back. I will send you the link.
2015-2-11
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schopeno
lvl.1
Flight distance : 108678 ft
Israel
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pentagon78 Posted at 2015-2-11 14:42
Please provide me your email address. I send you the solution.

HI,

this is my mail damiendufresne@gmail.com

some solution for this marmelade ? ')
2015-2-11
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kevin.airworxci
lvl.1

United States
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I'm having the same issue.  DJI, any idea when you'll have a better fix than downgrading?
Also, I'd appreciate the downgrade link as well: Kevin@AirWorxCinema.com
2015-2-11
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plansequence3.g
lvl.1

United States
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pentagon78 Posted at 2015-2-11 14:42
Please provide me your email address. I send you the solution.

I am having exact same issue.
here is my email address plansequence3@gmail.com
2015-2-12
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pentagon78
lvl.4
Flight distance : 520233 ft
Malaysia
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plansequence3.g Posted at 2015-2-12 23:51
I am having exact same issue.
here is my email address

Just dropped you an email. For your information, DJI is now testing on the latest firmware 2.4 to fix the issue.
2015-2-12
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koma.bk
lvl.4
Flight distance : 989275 ft
Russia
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Hi Pentagon (sorry, dont know your name), could you please send me the link? ***
Thanks a lot!
2015-2-13
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pashacamera.gma
lvl.1

Russia
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pashacamera@gmail.com
2015-2-14
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pashacamera.gma
lvl.1

Russia
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Please send me any solution if possible! Thanx
2015-2-14
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NIB RONIN
lvl.1

Spain
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Hello pentagon78, please could you send me the firmware 2.1. I have the same issue.
Thank you very much
email: ravenous65@gmail.com
2015-2-17
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Redwind486
New
Flight distance : 2956 ft
United States
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I'm using firmware 2.0 and I have this same issue.  I would like the link as well. blood_shot_gamelord@hotmail.com
2015-2-18
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gregfaysash
New

United States
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pentagon78 Posted at 2015-2-11 14:42
Please provide me your email address. I send you the solution.

I too am having this issue.  Can someone share the V 2.1 with me? newgreg@gmail.com
2015-3-18
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info
lvl.1

Italy
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Same problemi! please send us link at Info@deadpixels.it
2015-3-20
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joshkrzywonosmi
lvl.1
United States
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I'm having the same problem! Can you send me the link and instructions to downgrade please- joshkrzywonosmi@gmail.com
2015-3-21
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digitalrecords
New

Spain
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Hi guys i have the same problem with the 2.0 version. Someone can send me the 2.1 version and the 1.2 assitant for install it??

davidgandia@yahoo.es

Thanks a lot!!
2015-3-22
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mail
New

Austria
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pentagon78 Posted at 2015-2-6 09:46
The moment I clicked "Calibration System", all axis is leveled. I did power cycle the Ronin and it ...

Hi, just upgraded to 2.3 before reading about the drift problems. now I have them too. could you send me fw2.1 to perform the downgrade. thanks a lot. mail@gf-9.de
2015-4-6
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soruco
lvl.1

Belgium
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mail@gf-9.de Posted at 2015-4-6 22:26
Hi, just upgraded to 2.3 before reading about the drift problems. now I have them too. could you s ...

I have also the same problem it is not normaal puff.

Can some one please send me the solution , il be almost crazy

Thx Rudi   rudienlies@gmail.com

thx in adv,
2015-4-29
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kontakt
lvl.1

Germany
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Hi,
i have the same Problem with 2.3.  Can some one please send me fw 2.1.

Thanks.
email: kontakt(at)quantum-film.com

2015-4-29
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edwin
New

Netherlands
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pentagon78 Posted at 2015-2-13 09:34
Just dropped you an email. For your information, DJI is now testing on the latest firmware 2.4 to  ...

Hello,
Also dealing with a non-funtional Ronin after v2.3. If somebody could provide a solution for rolling back to 2.1 that would be of great help.
Thanks in advance! Much appreciated!
hello[at] pastamedia.nl
2015-4-29
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Aerial Imagery
lvl.1

United States
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Can someone please send it to me as well!!! Pleaseeeee

kyle@aerialimageryworks.com
2015-4-30
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Aerial Imagery
lvl.1

United States
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DJI won't authorize the downgrade of my firmware. Can someone please help!
2015-5-1
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agnon
lvl.1
Canada
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Hi,

Could anyone tell me if this is what you're experiencing? If not, do I have a defective Ronin? I've had this Ronin since first release. I never had time to really go into it as we put it into use right away and corrected the issue with Warp Stabilizer. It was at the original Firmware when I got it, now updated to 2.3 with same problem.

Any suggestions would help!

Link:
2015-5-1
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m.bodden
lvl.1

Poland
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Great... i found this posts now after upgrading and facing the same problem...Ronin useless to me currently, good for the business.  
Can someone send me the 2.1 pleassse ! Highly appreciated.
email: m.bodden@hyperfox.pl

What about 2.4? And if this is a known issue, why the heck 2.3 is not simply taken down?
2015-6-1
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tonyboyle
lvl.1

United Kingdom
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Can someone also drop me an email with 2.1 firmware so I can see if this fixes my issues. Support seem to ignoring the other thread me and another guy have the same problem in.

tonyboyle@evrphotography.co.uk

Thanks!
2015-6-11
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Dji support 8
Second Officer

Hong Kong
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tonyboyle@evrph Posted at 2015-6-12 08:23
Can someone also drop me an email with 2.1 firmware so I can see if this fixes my issues. Support se ...


Hi, please send mail to support@dji.com
2015-6-11
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biancaan
lvl.1

Italy
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Dji support 8 Posted at 2015-6-12 14:16
Hi, please send mail to .

Hi, please send mail to the problem driff ronin M
biancaan@libero.it
2015-6-17
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ajib72
lvl.2

Malaysia
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biancaan@libero Posted at 2015-6-17 22:26
Hi, please send mail to the problem driff ronin M

Mine too. Ronin M. PAN drifting slowly. Out about 9 to 11 degree. Please kindly send me an email for the solutions.

ajib72@yahoo.com

Thankhs
2015-6-17
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ajib72
lvl.2

Malaysia
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DJI WONT HELP US. ONLY MAKE MONEY. I WILL NEVER BUY  ANY DJI PRODUCT AND WILL VIRAL IT. UNLESS THEY SEND ME THE ORIGINAL 1st VERSION FIRMWARE FOR DJI RONIN M.
2015-6-19
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DJI-Cathy
Second Officer

Hong Kong
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ajib72@yahoo.co Posted at 2015-6-19 23:18
DJI WONT HELP US. ONLY MAKE MONEY. I WILL NEVER BUY  ANY DJI PRODUCT AND WILL VIRAL IT. UNLESS THEY  ...

Does the drifting happens in the first two miniutes after you turn on the Ronin-M? or it is always drifting?
2015-6-20
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ajib72
lvl.2

Malaysia
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DJI-Cathy Posted at 2015-6-20 18:04
Does the drifting happens in the first two miniutes after you turn on the Ronin-M? or it is always ...

Dear Cathy, it is always drifting from the start, within 10-15 minutes on the stand, it will drift to at least 15 degree out of center positions. I can make it center back by using default all parameters. but once i done autotune, it will drift again.

2015-6-21
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ajib72
lvl.2

Malaysia
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DJI-Cathy Posted at 2015-6-20 18:06
Dear Customer,

if you have any problem with your Ronin or Ronin-M, please kindly send your email to ...

Dear Cathy,

One of the supplier / distributor in Malaysia told me that Dji will come out with a new firmware after 1.2..

I am really hoping that this will solve the problem.

I told them that i want to do a 1 to 1 exchange for my unit but they said no. DJI wont do 1 to 1 exchange.

I wasted USD1300.
2015-6-21
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DJI-Cathy
Second Officer

Hong Kong
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ajib72@yahoo.co Posted at 2015-6-21 23:38
Dear Cathy,

One of the supplier / distributor in Malaysia told me that Dji will come out with a  ...

Not sure the new firmware
2015-6-21
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