Repair progress stuck at 'to be received'
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1139 4 2016-10-31
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spalding1968
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  1#
Could a DJI admin please look into whats happening with my repair. its CAS-298152-H3L4Y8. The UPS tracking says: Delivered On: Friday,  28/10/2016 at 10:10 Left At Dock Received  By: MARLON
The progress for 'to be received' says to wait for 3 days for unpacking which are now up but things havnt moved on to 'damage assessment'.
many thanks in advance for your help.
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2016-10-31
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DJI Mindy
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  2#
Hi, the weekend maybe affect the update.
I'll help to add a log in your case.
2016-10-31
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spalding1968
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  3#
Many thanks.
2016-10-31
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spalding1968
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Flight distance : 315584 ft
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Does the UPS status of "Left At: Dock
Received By: MARLON" mean its been delivered to DJI or is stuck at a depot somewhere?
2016-10-31
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Aardvark
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spalding1968 Posted at 2016-10-31 19:36
Does the UPS status of "Left At: Dock
Received By: MARLON" mean its been delivered to DJI or is stu ...

I hope that Mr Brando deals with it in an expedite manner
2016-10-31
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