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Message to call customer service
770 4 2016-11-8
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Zippy P3A
lvl.3

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My P3A bounced off a bush while landing and fell about 5-8 feet to the ground.  The gimble looked like it wasn't in the correct position and there was a message on my pad saying -  "Gimble Gyroscope Error - Contact customer service".

Is there anything I need to know before I contact customer service and what phone number do I call??
2016-11-8
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Hawks100
Second Officer
Flight distance : 134580 ft
United Kingdom
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Contact dji via customer suport and send them an E-mail.
Not in future, if you see a bush, trim it
2016-11-8
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for your crash.
Could you please clarify what area are you located in?
2016-11-8
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Zippy P3A
lvl.3

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CLEVELAND, OHIO, USA
2016-11-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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Offline


You could get in touch with our tech support vai support.us@dji.com.
They will guide you to send it in for fixing.
2016-11-9
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